MediQo Website Widget

mediqo-website-widget

We're excited to announce the release of the MediQo Website Widget, giving patients the ability to book, reschedule and manage appointments directly through your website, 24 hours a day, 7 days a week.

Just like MediQo's AI Receptionist, the Website Widget integrates directly with your PMS, understands your appointment types, clinician availability and booking rules, and helps patients find the right appointment at the right time.

This feature has been rolled out across the entire MediQo AI ecosystem and is accessible to all accounts, including those on a free trial period.

New AI Receptionist Dashboard

new-ai-receptionist-dashboard

We’ve just released a major enhancement to MediQo’s AI Receptionist, giving clinics comprehensive visibility into patient calls, bookings, and overall performance in real time.

 

The new AI Receptionist Dashboard includes detailed reporting on:

  • Total calls handled

  • Call duration

  • New patient bookings

  • Transfers to human reception

  • Total appointments booked

  • Appointment cancellations

  • Overall AI minutes used

 

This feature has been rolled out across the entire MediQo AI ecosystem and is accessible to all accounts, including those on a free trial period.

When you need more detail on a patient interaction, you can click directly into Conversation Summaries to view:

  • Time of the call

  • Call duration

  • Call outcomes

  • Conversation summaries

  • Detailed interaction history

Dual Bookings

dual-booking

We’re excited to introduce a new feature in MediQo designed to give clinics and aged care facilities more flexibility when scheduling appointments that require multiple practitioners.


With Dual Booking, you can now configure appointment types that include additional practitioners, such as nurses or allied health staff, as part of the same patient booking.

 

This feature has been rolled out across the entire MediQo ecosystem and is available to all accounts, including those on a free trial period.

AI Receptionist Summary of Patient Enquiries

mediqo’s-ai-receptionist

We've just released a new enhancement to MediQo’s AI Receptionist, designed to improve the patient experience.

 

If your AI Receptionist is unable to assist with a patient enquiry or a transfer to a human receptionist is not available, a summary of the conversation will be emailed to the clinic, including all relevant details and next steps to best solve the patient's enquiry.

 

This feature has been rolled out across the entire MediQo ecosystem and is available to all accounts, including those on a free trial period.

Daily Billing Summaries

daily-billing-summaries

We’ve just released a new feature to give you real-time visibility of your daily billing. From your appointments view in MediQo, you can now see:

  • The value of each consult

  • Whether it’s been invoiced or paid

  • Your total daily consultation value

  • A live breakdown of invoiced vs paid revenue

All of this is pulled directly from your practice management system and updates automatically in real time.

 

This feature has been rolled out across the entire MediQo AI ecosystem and is accessible to all accounts, including those on a free trial period.

Snippets

new-feature-snippets

We’re excited to introduce a new feature in MediQo designed to help clinicians document faster and more consistently. Snippets work like keyboard shortcuts for your clinical notes. With a simple trigger word, you can instantly insert commonly used paragraphs or phrases, saving time while ensuring your notes remain detailed and consistent.

 

This feature has been rolled out across the entire MediQo ecosystem and is available to all accounts, including those on a free trial period.

Search for MBS Billing Eligibility

new-feature-search-for-mbs-billing-eligibility

We've just released a new enhancement to MediQo’s Smart MBS Billing Suggestions — making it easier to find and apply the correct Medicare item numbers during your consultations. 

 

This feature has been rolled out across the entire MediQo ecosystem and is available to all accounts, including those on a free trial period.

Blacklist Patients from Appointments

new-feature-blacklist-patients-from-appointments

We’ve just released two powerful enhancements to the MediQo AI Receptionist, giving your clinic greater control over how bookings are managed.

 

These updates were developed directly from clinic feedback, and they’re designed to give you flexibility without adding complexity. These features are accessible to all accounts, including those on a free trial period.

Patient Observations

new-feature-patient-observations

We’ve just released a powerful new AI Patient Observation Assistant inside MediQo, designed to save time during consults and surface critical health trends instantly.

 

MediQo now automatically charts key patient observations alongside your AI Scribe and other AI tools, including:

 

• Body Mass Index (BMI)
• Body Weight
• Blood Pressure
• Body Temperature
• Heart Rate
• Capillary Refill Time

 

This feature has been rolled out across the entire MediQo ecosystem and is accessible to all accounts, including those on a free trial period.

Enhanced AI Receptionist Configuration

enhanced-ai-receptionist-configuration

We’ve just released two powerful enhancements to the MediQo AI Receptionist, giving your clinic greater control over how bookings are managed. 

These updates were developed directly from clinic feedback, and they’re designed to give you flexibility without adding complexity. These features are accessible to all accounts, including those on a free trial period.

MediQo Updates

MediQo Updates

Stay informed with the latest updates and enhancements to the MediQo platform. We are continuously evolving to deliver smarter, more efficient, and integrated healthcare solutions for medical professionals and allied health providers.

Stay informed with the latest updates and enhancements to the MediQo platform. We are continuously evolving to deliver smarter, more efficient, and integrated healthcare solutions for medical professionals and allied health providers.

Introducing CALLA

Introducing CALLA

Sep 2025

Sep 2025

CALLA is MediQo’s AI phone assistant for healthcare. It answers and triages calls, books/updates/cancels appointments, prepares concise notes, and syncs to your MediQo workspace—24/7, securely, and without adding headcount.


  • ✨ Core features: inbound call handling, triage, appointment booking/cancel/update

  • ✨ Automatic note preparation for staff handover

  • ✨ Smart scripts for FAQs and billing basics (Medicare & NDIS)

  • ✨ Integration with MediQo scheduling dashboard

  • ✅ 24/7 call coverage

MediQo V2.0 Release

MediQo V2.0 Release

May 2025

May 2025

New Visual Identity & Streamlined UX/UI

  • Fresh, modern design that reflects our commitment to simplicity and innovation.

  • Intuitive navigation for faster access to key features and patient data.

  • Enhanced user experience across all devices with a responsive interface.


Smart Billing Assistant – Streamline Your Financial Workflow

Our Smart Billing Assistant is designed to simplify financial management and enhance compliance within the MediQo platform. Built to seamlessly integrate with Medicare, NDIS, and other major billing systems, it ensures accurate, real-time processing of invoices, claims, and payments.

Key Features:

  • Instant Invoice Generation: Automatically generate invoices at the point of service with full compliance checks.

  • Real-time Payment Tracking: Monitor payments as they happen, with live status updates and automated reminders.

  • Medicare & NDIS Compliance: Optimized for Australian healthcare standards, ensuring smooth processing and reduced claim rejections.

  • Multi-Channel Billing: Supports direct patient billing, insurance claims, and bulk invoicing for medical centers.

  • Error Detection & Resolution: Instantly detect errors in claims and correct them before submission.

  • Secure Data Management: All financial data is encrypted and stored securely in compliance with Australian data privacy regulations.


Allied Health – Empowering Practitioners with Smarter Tools

The Allied Health module in MediQo is designed to streamline the workflow for physiotherapists, dieticians, nutritionists, and other allied health professionals. With AI-driven documentation, seamless care planning, and real-time analytics, practitioners can focus more on patient care and less on paperwork.

Key Features:

  • Effortless Documentation:
    Automated real-time note-taking, optimized for allied health requirements.

  • Customizable Care Plans:
    Create and manage individualized care plans with ease, tailored to patient needs and therapeutic guidelines.

  • Patient Education & Engagement:
    Provide interactive patient education materials and track engagement metrics.

  • Multi-disciplinary Coordination:
    Collaborate seamlessly with other health professionals for coordinated patient care.

  • Advanced Analytics:
    Leverage data insights to track patient progress, identify trends, and optimize treatment plans.

  • Compliance & Reporting:
    Built-in compliance with Australian healthcare standards, ensuring smooth audits and reporting.

Ready to see

MediQo

in action?

Discover how AI medical tools can help your clinic remove administrative friction, improve accuracy and give healthcare professionals more time to deliver better care — all while keeping your data safe and compliant.

Ready to see

MediQo

in action?

Discover how AI medical tools can help your clinic remove administrative friction, improve accuracy and give healthcare professionals more time to deliver better care — all while keeping your data safe and compliant.