Enhanced AI Receptionist Configuration
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We’ve just released two powerful enhancements to the MediQo AI Receptionist, giving your clinic greater control over how bookings are managed.
These updates were developed directly from clinic feedback, and they’re designed to give you flexibility without adding complexity. These features are accessible to all accounts, including those on a free trial period.
AI Patient Observation Assistant
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We’re delighted to introduce a powerful new AI Patient Observation Assistant inside MediQo, designed to save time during consults and surface critical health trends instantly.
MediQo now automatically charts key patient observations alongside your AI Scribe and other AI tools, including:
• Body Mass Index (BMI)
• Body Weight
• Blood Pressure
• Body Temperature
• Heart Rate
• Capillary Refill Time
This feature has been rolled out across the entire MediQo ecosystem and is accessible to all accounts, including those on a free trial period.
CALLA is MediQo’s AI phone assistant for healthcare. It answers and triages calls, books/updates/cancels appointments, prepares concise notes, and syncs to your MediQo workspace—24/7, securely, and without adding headcount.
✨ Core features: inbound call handling, triage, appointment booking/cancel/update
✨ Automatic note preparation for staff handover
✨ Smart scripts for FAQs and billing basics (Medicare & NDIS)
✨ Integration with MediQo scheduling dashboard
✅ 24/7 call coverage
New Visual Identity & Streamlined UX/UI
Fresh, modern design that reflects our commitment to simplicity and innovation.
Intuitive navigation for faster access to key features and patient data.
Enhanced user experience across all devices with a responsive interface.
Smart Billing Assistant – Streamline Your Financial Workflow
Our Smart Billing Assistant is designed to simplify financial management and enhance compliance within the MediQo platform. Built to seamlessly integrate with Medicare, NDIS, and other major billing systems, it ensures accurate, real-time processing of invoices, claims, and payments.
Key Features:
Instant Invoice Generation: Automatically generate invoices at the point of service with full compliance checks.
Real-time Payment Tracking: Monitor payments as they happen, with live status updates and automated reminders.
Medicare & NDIS Compliance: Optimized for Australian healthcare standards, ensuring smooth processing and reduced claim rejections.
Multi-Channel Billing: Supports direct patient billing, insurance claims, and bulk invoicing for medical centers.
Error Detection & Resolution: Instantly detect errors in claims and correct them before submission.
Secure Data Management: All financial data is encrypted and stored securely in compliance with Australian data privacy regulations.
Allied Health – Empowering Practitioners with Smarter Tools
The Allied Health module in MediQo is designed to streamline the workflow for physiotherapists, dieticians, nutritionists, and other allied health professionals. With AI-driven documentation, seamless care planning, and real-time analytics, practitioners can focus more on patient care and less on paperwork.
Key Features:
Effortless Documentation:
Automated real-time note-taking, optimized for allied health requirements.Customizable Care Plans:
Create and manage individualized care plans with ease, tailored to patient needs and therapeutic guidelines.Patient Education & Engagement:
Provide interactive patient education materials and track engagement metrics.Multi-disciplinary Coordination:
Collaborate seamlessly with other health professionals for coordinated patient care.Advanced Analytics:
Leverage data insights to track patient progress, identify trends, and optimize treatment plans.Compliance & Reporting:
Built-in compliance with Australian healthcare standards, ensuring smooth audits and reporting.