When you start with MediQo’s AI Phone Receptionist, you also get access to an entire ecosystem of advanced clinical and practice management tools — completely free, designed to save time, improve care, and grow your practice.
questions
We know that introducing new technology into a clinic’s environment reflects directly on you as their trusted IT partner. That’s why we’ve put together clear answers to the most common technical, integration, and support questions. From phone system compatibility and PMS integrations, to compliance and multi-site scalability, these FAQs give you and your clients peace of mind before getting started.
Will MediQo work with our existing phone system (VoIP, analog, or cloud-hosted)?
Yes. MediQo is compatible with all major phone system types.
Does it integrate directly with providers like Telstra TIPT, Cisco, Avaya, 3CX, RingCentral, or Microsoft Teams Calling?
If clinics are still on a traditional analog system, do we need Twilio or another SIP/VoIP bridge?
How long does setup take?
Do practices have to change their phone numbers?
Can MediQo recognise new vs existing patients?
Where is call data stored?
Is MediQo compliant with healthcare standards?
Is the AI microphone always listening?
How is the AI trained on each clinic?
What if the AI doesn’t understand a request?
How accurate is MediQo at booking the right consult length?
Will MediQo disrupt clinical workflows during implementation?
How does MediQo handle call diversions?
Do clinics need a new phone system to use MediQo?
MediQo
Discover how AI phone receptionists can help your clinic answer every call, book more patients, and improve workflows — all while keeping your data safe and compliant.