Register to be part of the

MediQo Certified

IT Partner Program

Bring a full suite of secure, integrated, and easy-to-deploy AI tools to your medical practice clients helping you stand out from competitors, strengthen clinic loyalty, deliver exceptional service, and unlock new revenue streams.

Start earning as a partner

Transform

practice infrastructure

with IT-ready

AI Receptionists

Whether single-site clinic, multi-location group, or an enterprise healthcare provider, MediQo AI Receptionists are designed to work seamlessly with all phone systems, integrate directly with leading PMS platforms and keep data 100% secure in Australia giving IT partners a reliable, compliant, and revenue-generating solution for their clients.

Works with all phone systems

Compatible with VoIP, cloud-hosted, or traditional analog setups (via like-for-like SIP/VoIP bridge)

Works with all phone systems

Compatible with VoIP, cloud-hosted, or traditional analog setups (via like-for-like SIP/VoIP bridge)

Works with all phone systems

Compatible with VoIP, cloud-hosted, or traditional analog setups (via like-for-like SIP/VoIP bridge)

Direct provider integrations

Supports Telstra TIPT, Cisco, Avaya, 3CX, RingCentral, Microsoft Teams Calling

Direct provider integrations

Supports Telstra TIPT, Cisco, Avaya, 3CX, RingCentral, Microsoft Teams Calling

Direct provider integrations

Supports Telstra TIPT, Cisco, Avaya, 3CX, RingCentral, Microsoft Teams Calling

Fast setup

Live in as soon as 3 hours, depending on phone system/provider access

Fast setup

Live in as soon as 3 hours, depending on phone system/provider access

Fast setup

Live in as soon as 3 hours, depending on phone system/provider access

Keep existing numbers

Practices retain their current phone numbers; no number changes required

Keep existing numbers

Practices retain their current phone numbers; no number changes required

Keep existing numbers

Practices retain their current phone numbers; no number changes required

Flexible call handling

Supports multiple lines, extensions, after-hours answering, overflow coverage, and IVR routing (eg. “Press 1 for X”)

Flexible call handling

Supports multiple lines, extensions, after-hours answering, overflow coverage, and IVR routing (eg. “Press 1 for X”)

Flexible call handling

Supports multiple lines, extensions, after-hours answering, overflow coverage, and IVR routing (eg. “Press 1 for X”)

Clinical system integration

Directly integrated with Best Practice, Cliniko, Nookal, and more — all booking actions (create, change, cancel) sync automatically into the PMS

Clinical system integration

Directly integrated with Best Practice, Cliniko, Nookal, and more — all booking actions (create, change, cancel) sync automatically into the PMS

Clinical system integration

Directly integrated with Best Practice, Cliniko, Nookal, and more — all booking actions (create, change, cancel) sync automatically into the PMS

Smart patient handling

Recognises new vs existing patients: creates new records in PMS with captured details, or books against existing files (no double entry)

Smart patient handling

Recognises new vs existing patients: creates new records in PMS with captured details, or books against existing files (no double entry)

Smart patient handling

Recognises new vs existing patients: creates new records in PMS with captured details, or books against existing files (no double entry)

Multi-site scalability

One system per site, with optional cross-site interconnection for seamless patient experiences

Multi-site scalability

One system per site, with optional cross-site interconnection for seamless patient experiences

Multi-site scalability

One system per site, with optional cross-site interconnection for seamless patient experiences

Data security and compliance

All call data hosted securely in Australia; compliant with HL7/FHIR, ISO 27001, HIPAA, SOC2

Data security and compliance

All call data hosted securely in Australia; compliant with HL7/FHIR, ISO 27001, HIPAA, SOC2

Data security and compliance

All call data hosted securely in Australia; compliant with HL7/FHIR, ISO 27001, HIPAA, SOC2

Practice-specific training

Customised with clinic details (doctors, billing, procedures, hours, locations) for accuracy

Practice-specific training

Customised with clinic details (doctors, billing, procedures, hours, locations) for accuracy

Practice-specific training

Customised with clinic details (doctors, billing, procedures, hours, locations) for accuracy

Human handover

Non-appointment calls are escalated to reception, and patients can request a human receptionist at any time

Human handover

Non-appointment calls are escalated to reception, and patients can request a human receptionist at any time

Human handover

Non-appointment calls are escalated to reception, and patients can request a human receptionist at any time

Privacy-first design

Triggered listening only — the AI activates when a call is initiated, never “always listening

Privacy-first design

Triggered listening only — the AI activates when a call is initiated, never “always listening

Privacy-first design

Triggered listening only — the AI activates when a call is initiated, never “always listening

Integrate MediQo

With Practice

Management Systems

in 3 easy steps

MediQo is built to integrate directly with Best Practice (via Halo Connect), Cliniko, Nookal and more — ensuring every booking, change, and cancellation flows seamlessly into the clinic’s existing PMS. Setup takes just minutes with three simple steps:

Best Practice

Cliniko

Nookal

Enable Mediqo Integration

Go to Setup → Configuration → Database → Setup Third Party Integrations. Tick Mediqo Health (via Halo Connect) and click Save.

Provide Site ID

In BP, navigate to Help → About BP Premier.

Note the Site ID and email Site ID directly to our secure mediqo.health email address

Create Mediqo User Account

In BP, create a new user account named Mediqo AI Reception.

Assign a secure password. Set the role as Reception.

Best Practice

Cliniko

Nookal

Enable Mediqo Integration

Go to Setup → Configuration → Database → Setup Third Party Integrations. Tick Mediqo Health (via Halo Connect) and click Save.

Provide Site ID

In BP, navigate to Help → About BP Premier.

Note the Site ID and email Site ID directly to our secure mediqo.health email address

Create Mediqo User Account

In BP, create a new user account named Mediqo AI Reception.

Assign a secure password. Set the role as Reception.

Best Practice

Cliniko

Nookal

Enable Mediqo Integration

Go to Setup → Configuration → Database → Setup Third Party Integrations. Tick Mediqo Health (via Halo Connect) and click Save.

Provide Site ID

In BP, navigate to Help → About BP Premier.

Note the Site ID and email Site ID directly to our secure mediqo.health email address

Create Mediqo User Account

In BP, create a new user account named Mediqo AI Reception.

Assign a secure password. Set the role as Reception.

Complete the upgrades in

under 2 hours

Bring your own hardware or upgrade to ours. MediQo integrates effortlessly with VoIP, cloud-hosted, or traditional analog phone systems – and if you do need to upgrade clinic hardware, we’ll even match the price of their existing phone system to keep transitions cost-neutral.

Minimise risk

with 24/7 ticketing

and priority support

Give your clients peace of mind with MediQo’s active ticketing system. Whether it’s you as their IT partner or the practice team contacting us directly, support is fast, transparent, and accessible — ensuring clinics are never left waiting when it matters most.

24/7 active ticketing

Priority partner escalation

Transparent status updates

Dedicated technical specialists

24/7 active ticketing

Priority partner escalation

Transparent status updates

Dedicated technical specialists

24/7 active ticketing

Priority partner escalation

Transparent status updates

Dedicated technical specialists

Earn more by partnering

with MediQo

We believe in rewarding our IT partners for every clinic they bring on board. That’s why we offer two simple revenue-sharing options — giving you financial upside while helping practices modernise their workflows.

Get paid upfront

Earn $500 for each clinic that adopts MediQo through your referral

Get paid upfront

Earn $500 for each clinic that adopts MediQo through your referral

Get paid upfront

Earn $500 for each clinic that adopts MediQo through your referral

Or earn volume-based revenue

Receive 10% of their first year’s billing when a clinic you refer, stays with MediQo for 12 months.

Or earn volume-based revenue

Receive 10% of their first year’s billing when a clinic you refer, stays with MediQo for 12 months.

Or earn volume-based revenue

Receive 10% of their first year’s billing when a clinic you refer, stays with MediQo for 12 months.

Frequently asked

questions

We know that introducing new technology into a clinic’s environment reflects directly on you as their trusted IT partner. That’s why we’ve put together clear answers to the most common technical, integration, and support questions. From phone system compatibility and PMS integrations, to compliance and multi-site scalability, these FAQs give you and your clients peace of mind before getting started.

Will MediQo work with our existing phone system (VoIP, analog, or cloud-hosted)?

Yes. MediQo is compatible with all major phone system types.

Does it integrate directly with providers like Telstra TIPT, Cisco, Avaya, 3CX, RingCentral, or Microsoft Teams Calling?

If clinics are still on a traditional analog system, do we need Twilio or another SIP/VoIP bridge?

How long does setup take?

Do practices have to change their phone numbers?

Can MediQo recognise new vs existing patients?

Where is call data stored?

Is MediQo compliant with healthcare standards?

Is the AI microphone always listening?

How is the AI trained on each clinic?

What if the AI doesn’t understand a request?

How accurate is MediQo at booking the right consult length?

Will MediQo disrupt clinical workflows during implementation?

How does MediQo handle call diversions?

Do clinics need a new phone system to use MediQo?

Ready to see

MediQo

in action?

Discover how AI phone receptionists can help your clinic answer every call, book more patients, and improve workflows — all while keeping your data safe and compliant.

Empowering Care. Transforming Decisions.