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MediQo vs. Heidi: Which AI Scribe Is Best for General Practice?

Choosing the right AI scribe for your clinic isn’t just about transcription quality. For General Practice, the real value lies in how well the AI fits into your workflow, protects patient data, integrates with your systems, and supports clinical decision-making — not just note-taking.

In this comparison, we break down the key differences between MediQo and Heidi Health, so you can confidently choose the solution that best supports your practice today — and into the future.

Key Differences Explained

Both platforms generate clinical notes from conversations, but the depth, timing, and usability of those outputs differ significantly.

MediQo captures notes in real time, allowing clinicians to review, edit, and complete documentation during the consultation — including telehealth sessions and headset use. Notes are structured, context-aware, and designed to flow directly into downstream clinical workflows.

Heidi focuses on post-consult transcription and summarisation, requiring clinicians to review and finalise notes after the encounter, or pause the encounter (and ask the patient to temporarily stop sharing) to access notes outputs.

Side-by-Side Comparison

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