MediQo vs. Lyrebird: Which AI Scribe Is Best for General Practice?
Choosing the right AI scribe for your clinic isn’t just about transcription quality. For Australian general practice, the real differentiator is how well the AI supports clinicians during the consult, integrates into existing workflows, protects patient data, and extends beyond documentation into broader clinical and operational support.
In this comparison, we break down the key differences between MediQo and Lyrebird, so you can clearly assess which platform best aligns with your practice’s needs today — and which is designed to scale as expectations of medical AI continue to evolve.
Table of contents:
AI Scribe: What’s Included?
AI scribes aim to reduce the documentation burden by converting clinical conversations into structured notes. However, not all scribes are designed with the same clinical context or workflow priorities in mind — particularly for Australian general practice.
MediQo’s AI Scribe is embedded within a comprehensive medical AI platform built specifically for healthcare. It operates in real time during consultations, integrates directly with Australian PMS systems, and connects seamlessly to additional tools such as smart billing, care and treatment plans, patient education letters, and integrated telehealth.
Lyrebird is positioned primarily as an AI scribe and clinical documentation tool, with adoption in a broad range of health settings. Its scribing workflow focuses on recording and processing consultations, with documentation accessed once recording is paused or completed, and with more limited scope beyond documentation.
Key Differences Explained
Both platforms generate structured clinical notes, but the timing, accessibility, and workflow integration of those outputs differ meaningfully.
MediQo captures and structures notes live, allowing clinicians to review, edit, and complete documentation before the consultation ends — including during telehealth sessions and when using headsets. Outputs are context-aware, immediately actionable, and designed to feed into downstream workflows such as billing, care plans, and patient communications.
Lyrebird generates documentation once recording is paused or completed, meaning clinicians typically review and finalise notes after the consultation. While this supports accurate documentation, it introduces an additional step outside the live clinical interaction.
Side-by-Side Comparison
Security and Data Protection
Why Security Matters in Healthcare AI
Healthcare AI must meet stringent requirements around privacy, data sovereignty, and compliance. Beyond certifications, it’s important to understand how AI systems are architected, governed, and activated during clinical use.
MediQo is designed specifically for Australian healthcare compliance, with 100% Australian data hosting, a proprietary medical AI model, and native alignment with both HL7 and FHIR interoperability standards. It uses triggered-only listening, ensuring the AI activates only with clinician intent. It does not operate as a generic ChatGPT wrapper.
Lyrebird supports Australian data hosting and strong security certifications, with a focus on FHIR-based interoperability. However, it does not position itself as a fully HL7-aligned, proprietary medical AI platform, and its AI model architecture is less transparent.
Security Comparison
Integrations
Why Integrations Matter
An AI scribe delivers maximum value only when it integrates seamlessly with existing clinical systems. Without deep integration, AI risks becoming another standalone tool rather than a workflow enhancer.
MediQo integrates natively with leading Australian PMS and EHR platforms, enabling AI outputs to flow directly into documentation, appointments, billing workflows, and care plans without duplication or manual handling.
Lyrebird integrates with several major practice systems and supports appointment and billing workflows, but its integrations are primarily focused on documentation and mental health–oriented use cases rather than end-to-end practice automation.
Integration Comparison
Sign-Up and Onboarding Experience
Getting Started Matters
For busy practices, adoption speed and structured onboarding are critical.
MediQo provides guided, clinic-level onboarding, including role-based access, multi-user configuration, workflow setup, and optional AI receptionist implementation. Practices are supported by dedicated teams and IT partners to ensure smooth deployment.
Lyrebird offers clinic-level onboarding focused on enabling documentation workflows across clinicians, with a simpler setup process aligned to its core scribing functionality.
Onboarding Comparison
Pricing and value
More Than a Scribe
Standalone scribes may appear cost-effective initially, but many practices quickly find they need additional tools for billing, telehealth, patient communication, and operational efficiency.
MediQo delivers broader value by bundling a full suite of medical AI tools into one platform, reducing the need for multiple vendors and subscriptions while providing a unified, future-ready foundation.
Lyrebird delivers value as a documentation-focused platform, but does not offer the same breadth of integrated AI capabilities across reception, telehealth, and practice-wide automation.