MediQo vs. MBS Pro: Which is Best for General Practice?
Choosing the right AI solution for your clinic isn’t just about generating notes. For Australian general practice, the real value lies in how well the technology supports compliant billing, fits into everyday workflows, protects patient data, and integrates with your existing systems — all while reducing administrative load.
In this comparison, we break down the key differences between MediQo and MBS Pro, so you can clearly understand which solution best supports your practice today, and which is built to scale with your needs into the future.
Table of contents:
AI tools: What’s Included?
AI scribes are designed to reduce the documentation burden on clinicians by capturing consultations and converting them into structured clinical notes. However, AI scribes vary significantly in how — and when — they support clinicians during the consult itself.
MediQo’s AI Scribe is part of a broader, all-in-one medical AI platform designed specifically for Australian healthcare workflows. It operates during the consultation (not just after), integrates with major Australian PMS systems, and connects directly to downstream workflows such as smart billing, care and treatment plans, patient letters, and telehealth.
MBS Pro is positioned as a billing-focused clinical support platform with AI scribing capabilities. Its strengths lie primarily in post-consult documentation and MBS item support, rather than real-time, in-consult workflow assistance.
Key Differences Explained
Both platforms generate structured clinical documentation, but they differ in timing, depth, and how seamlessly those outputs fit into daily clinical workflows.
MediQo captures and structures notes in real time, allowing clinicians to view, edit, and complete documentation while the consultation is still in progress — including during telehealth sessions and when using headsets. Outputs are context-aware and immediately usable across billing, letters, care plans, and follow-up documentation.
MBS Pro’s scribing workflow is primarily post-consult, meaning clinicians access and finalise documentation after the encounter has concluded. While this supports accurate record-keeping and billing, it typically requires additional review time outside the consultation itself.
Side-by-Side Comparison
Security and Data Protection
Why Security Matters in Healthcare AI
Healthcare AI must meet strict requirements around privacy, data sovereignty, and compliance. Beyond where data is hosted, it’s critical to understand how the AI is designed, governed, and activated during clinical use.
MediQo is built specifically for Australian healthcare, with 100% Australian data hosting, a proprietary medical AI model, and alignment with HL7 and FHIR interoperability standards. The platform uses triggered-only listening, meaning the AI activates only when clinicians explicitly choose — never passively. It does not operate as a generic ChatGPT wrapper.
MBS Pro supports Australian data hosting and focuses primarily on billing compliance and clinical documentation. However, it is not a fully HL7/FHIR-aligned medical AI platform, nor does it offer the same level of workflow-wide AI governance features.
Security Comparison
Integrations
Why Integrations Matter
An AI tool only adds real value when it integrates seamlessly into your existing clinical systems. Without deep integrations, clinicians are left managing yet another standalone system — increasing friction rather than reducing it. MediQo integrates natively with leading Australian PMS and EHR platforms, allowing AI outputs to flow directly into appointments, documentation, billing, and care plans without double entry or manual transfer. MBS Pro integrates with select systems, particularly in relation to billing and clinical documentation, but does not currently offer the same breadth of native PMS integrations across allied and multidisciplinary workflows.
Integration Comparison
Sign-Up and Onboarding Experience
Getting Started Matters
Successful adoption depends on more than features — it requires structured onboarding, training, and configuration that reflects how real clinics operate.
MediQo provides guided, clinic-level onboarding, including role-based access, multi-user configuration, workflow setup, and optional AI receptionist implementation. Practices are supported through deployment by dedicated teams and IT partners.
MBS Pro offers clinic-level onboarding focused primarily on billing and documentation workflows, with a simpler setup experience designed around its core functionality.
Onboarding Comparison
Pricing and value
More Than a Billing or Scribing Tool
At first glance, platforms focused on a single function — such as billing or scribing — may appear cost-effective. However, many practices ultimately layer multiple tools to cover documentation, telehealth, patient communication, and workflow automation.
MediQo delivers broader value by consolidating multiple AI capabilities into one platform, reducing the need for additional vendors, integrations, and subscriptions. This approach lowers operational complexity while giving clinics access to a future-ready suite of clinical AI tools.
MBS Pro delivers strong value in smart billing and documentation support, but does not offer the same breadth of integrated AI functionality across reception, telehealth, and practice-wide automation.