Trusted by Australian clinicians
Simplify Serious Incident Reporting
With AI-Powered Compliance Workflows
With AI-Powered Compliance Workflows
MediQo streamlines the entire Serious Incident Response Scheme (SIRS) process, helping aged care providers identify, document, review and submit reportable incidents within mandatory reporting timeframes. By combining AI-assisted documentation, intelligent incident classification and automated compliance workflows, MediQo reduces administrative burden while giving providers greater confidence that no reportable incident or reporting deadline is overlooked.
Fast, no-code installation
Fast, no-code installation
Fast, no-code installation
All-inclusive medical AI suite
All-inclusive medical AI suite
All-inclusive medical AI suite
100% Australian hosted data
100% Australian hosted data
100% Australian hosted data
Built on HL7 and FHIR frameworks
Built on HL7 and FHIR frameworks
Built on HL7 and FHIR frameworks
HIPAA, SOC2 and ISO27001 compliant
HIPAA, SOC2 and ISO27001 compliant
HIPAA, SOC2 and ISO27001 compliant
HIPAA, SOC2 and ISO27001 compliant
Generate Complete SIRS Documentation Faster
Generate Complete SIRS Documentation Faster
Reporting serious incidents often involves documenting the same information across multiple systems while ensuring every regulatory requirement has been addressed. MediQo guides staff through a structured reporting workflow, automatically generating comprehensive incident documentation using information captured during the clinical assessment. Every report can be reviewed, edited and approved before submission, helping improve consistency while reducing repetitive administration.
Reporting serious incidents often involves documenting the same information across multiple systems while ensuring every regulatory requirement has been addressed. MediQo guides staff through a structured reporting workflow, automatically generating comprehensive incident documentation using information captured during the clinical assessment. Every report can be reviewed, edited and approved before submission, helping improve consistency while reducing repetitive administration.
Automatically Classify Incidents and Track Compliance Deadlines
As incident details are entered, MediQo analyses the information to determine whether the event meets the criteria for a Priority 1 or Priority 2 SIRS notification. Reporting deadlines are calculated automatically, countdown timers are applied and incidents are tracked through every stage of the review process. Teams gain real-time visibility of outstanding reports, incidents awaiting Registered Nurse review and approaching compliance deadlines, helping reduce the risk of missed reporting obligations.
Manage Every SIRS Workflow From One Dashboard
MediQo provides a centralised dashboard where providers can monitor reportable incidents across the organisation. View Priority 1 and Priority 2 incidents, reports awaiting review, submission status, compliance performance and historical reporting activity in one place. Once approved, reports can be securely submitted to the Aged Care Quality and Safety Commission via the official API, with submission reference numbers automatically recorded to create a complete audit trail.
Trusted by clinics,
IT partners
and
industry experts
From busy practices to leading healthcare organisations, MediQo’s full suite of AI tools is trusted across the healthcare industry for delivering measurable results in patient care, efficiency, revenue uplift and compliance.
Trusted by clinics,
IT partners
and
industry experts
From busy practices to leading healthcare organisations, MediQo’s full suite of AI tools is trusted across the healthcare industry for delivering measurable results in patient care, efficiency, revenue uplift and compliance.
Trusted by clinics,
IT partners
and
industry experts
From busy practices to leading healthcare organisations, MediQo’s full suite of AI tools is trusted across the healthcare industry for delivering measurable results in patient care, efficiency, revenue uplift and compliance.
Trusted by clinics,
IT partners
and
industry experts
From busy practices to leading healthcare organisations, MediQo’s full suite of AI tools is trusted across the healthcare industry for delivering measurable results in patient care, efficiency, revenue uplift and compliance.
How it
works
Unlock access to an entire ecosystem of advanced clinical and care management tools — purpose-built to simplify documentation, improve compliance, and enhance resident care. Designed for aged care teams, MediQo helps you save time, reduce manual workload, and strengthen quality outcomes across every shift.
Report the incident
Staff complete a structured incident workflow, recording what occurred, who was involved, any harm caused, immediate actions taken and other mandatory reporting information.
AI classifies and prepares the report
MediQo automatically determines the appropriate SIRS priority level, applies the correct reporting deadline, generates structured documentation and routes the report to the appropriate Registered Nurse for review and approval.
Submit and monitor compliance
Once approved, MediQo securely submits the report to the Aged Care Quality and Safety Commission, records the submission reference number and tracks every report through a complete, auditable compliance workflow.
Submit and monitor compliance
Once approved, MediQo securely submits the report to the Aged Care Quality and Safety Commission, records the submission reference number and tracks every report through a complete, auditable compliance workflow.
Unlock a full suite of
Unlock a full suite of Smart practice tools
smart practice tools
When you start with MediQo Telehealth, you also get access to an entire ecosystem of advanced clinical and practice management tools — completely free, designed to save time, improve care, and grow your practice.
Unlock a full suite of Smart practice tools
All
General Practice
Allied Health
Aged Care
AI Outbound Calling
Automatically reschedule patient appointments when clinicians are unavailable or unwell
Billing · Admin · How-to
1:40 Sec
Watch now
Automated Referral Letters
Create structured referral letters automatically using consultation information.
Care Plans · Clinical · How-to
1:10 Sec
Watch now
Auto-fill Clinical Forms
Populate clinical and insurance forms instantly using consultation data.
Care Plans · Clinical · How-to
1:12 Sec
Watch now
Multi-Practitioner Bookings
Configure appointments that require multiple practitioners.
Clinical · How-to
1:26 Sec
Watch now
Automated Patient Letters
Generate clear, personalised patient letters instantly from consultation data.
Clinical · How-to
1:07 Sec
Watch now
Telehealth with AI features
Conduct secure telehealth consultations with integrated AI tools.
Care Plans · Clinical · How-to
1:33 Sec
Watch now
Clinical Question Prompts
Receive suggested clinical questions to support thorough assessments and documentation.
Care Plans · Clinical · How-to
0:55 Sec
Watch now
Situation at a Glance
View a quick snapshot of the resident’s current status, risks and recent updates.
Clinical · How-to
0:43
Watch now
Progress Notes
Automatically generate structured progress notes from clinical conversations.
Clinical · How-to
1:07 Sec
Watch now
AN ACC Reassessment Flags
Detect potential AN-ACC funding uplift opportunities automatically.
Clinical · How-to
1:28 Sec
Watch now
Aged Care Reporting
Monitor compliance, clinical risks, incidents, staffing, and operational performance in real-time.
Clinical · How-to
1:04 Sec
Watch now
MBS Billing Suggestions
Set up and use smart billing to reduce errors and improve compliance.
Billing · Admin · How-to
0:50 Sec
Watch now
History at a Glance
View a concise summary of key patient history from the patient’s 5 most recent consultations.
Care Plans · Clinical · How-to
1:25 Sec
Watch now
Patient Observations
Automatically track and visualise key patient health observations over time.
Care Plans · Clinical · How-to
0:40 Sec
Watch now
Clinician Billing Summaries
View live billing performance directly from your appointments screen.
Clinical · How-to
1:10 Sec
Watch now
Template Library
Create, manage, and reuse templates for faster clinical documentation.
Templates · Workflow · How-to
0:46 Sec
Watch now
Create Treatment Plans
Build structured treatment plans tailored to each patient’s needs.
Care Plans · Clinical · How-to
0:55 Sec
Watch now
Interim Care Plan Generation
Create interim care plans instantly based on assessment discussions and resident needs.
Care Plans · How-to
0:55 Sec
Watch now
Incident Reporting
Create clear, compliant incident reports quickly with guided AI assistance.
Care Plans · Clinical · How-to
1:07
Watch now
AN-ACC Evidence Exports
Automatically generate AN-ACC evidence bundles using clinical notes, observations, and assessments.
Clinical · How-to
1:25 Sec
Watch now
Medication Rounds
Guide staff through safer, more structured medication rounds.
Clinical · How-to
1:28 Sec
Watch now
AN-ACC Reassessment
Streamline AN-ACC reassessment workflows with automated evidence collection.
Clinical · How-to
1:08 Sec
Watch now
Automated Care Plans
Generate compliant care plans quickly in the Medicare-approved format.
Care Plans · Clinical · How-to
1:08 Sec
Watch now
AI Medical Assistant
Access instant, evidence-informed answers and clinical guidance during consultations.
Care Plans · Clinical · How-to
1:15 Sec
Watch now
Differential Analysis
Support clinical reasoning with AI-assisted education-based clinical suggestions.
Care Plans · Clinical · How-to
1:09 Sec
Watch now
Navigating Appointments
Quickly access and move between patient appointments within your schedule.
Care Plans · Clinical · How-to
0:40 Sec
Watch now
Starting a Consult
Launch a new consultation and activate MediQo’s AI tools for real-time support.
Care Plans · Clinical · How-to
1:15 Sec
Watch now
AI Documentation
Automatically generate structured clinical documentation from your consultation.
Care Plans · Clinical · How-to
1:55 Sec
Watch now
Resident Intake
Capture and structure resident intake interviews quickly and accurately.
Clinical · How-to
0:55
Watch now
Handover Notes
Generate structured shift handover notes in 130+ languages to improve continuity of care.
Clinical · How-to
1:18 Sec
Watch now
AI Receptionist Messages
Receive secure AI receptionist message summaries when enquiries require human follow-up.
Clinical · How-to
0:55 Sec
Watch now
Medication Charting
Manage medications, Schedule 8 compliance, hospital reconciliations, refusals, and administration workflows.
Clinical · How-to
1:25 Sec
Watch now
Load more
All
General Practice
Allied Health
Aged Care
AI Outbound Calling
Automatically reschedule patient appointments when clinicians are unavailable or unwell
Billing · Admin · How-to
1:40 Sec
Watch now
Automated Care Plans
Generate compliant care plans quickly in the Medicare-approved format.
Care Plans · Clinical · How-to
1:08 Sec
Watch now
History at a Glance
View a concise summary of key patient history from the patient’s 5 most recent consultations.
Care Plans · Clinical · How-to
1:25 Sec
Watch now
Auto-fill Clinical Forms
Populate clinical and insurance forms instantly using consultation data.
Care Plans · Clinical · How-to
1:12 Sec
Watch now
Differential Analysis
Support clinical reasoning with AI-assisted education-based clinical suggestions.
Care Plans · Clinical · How-to
1:09 Sec
Watch now
Clinician Billing Summaries
View live billing performance directly from your appointments screen.
Clinical · How-to
1:10 Sec
Watch now
Automated Patient Letters
Generate clear, personalised patient letters instantly from consultation data.
Clinical · How-to
1:07 Sec
Watch now
Starting a Consult
Launch a new consultation and activate MediQo’s AI tools for real-time support.
Care Plans · Clinical · How-to
1:15 Sec
Watch now
Create Treatment Plans
Build structured treatment plans tailored to each patient’s needs.
Care Plans · Clinical · How-to
0:55 Sec
Watch now
Clinical Question Prompts
Receive suggested clinical questions to support thorough assessments and documentation.
Care Plans · Clinical · How-to
0:55 Sec
Watch now
Resident Intake
Capture and structure resident intake interviews quickly and accurately.
Clinical · How-to
0:55
Watch now
Incident Reporting
Create clear, compliant incident reports quickly with guided AI assistance.
Care Plans · Clinical · How-to
1:07
Watch now
Progress Notes
Automatically generate structured progress notes from clinical conversations.
Clinical · How-to
1:07 Sec
Watch now
AI Receptionist Messages
Receive secure AI receptionist message summaries when enquiries require human follow-up.
Clinical · How-to
0:55 Sec
Watch now
Medication Rounds
Guide staff through safer, more structured medication rounds.
Clinical · How-to
1:28 Sec
Watch now
Aged Care Reporting
Monitor compliance, clinical risks, incidents, staffing, and operational performance in real-time.
Clinical · How-to
1:04 Sec
Watch now
MBS Billing Suggestions
Set up and use smart billing to reduce errors and improve compliance.
Billing · Admin · How-to
0:50 Sec
Watch now
Automated Referral Letters
Create structured referral letters automatically using consultation information.
Care Plans · Clinical · How-to
1:10 Sec
Watch now
AI Medical Assistant
Access instant, evidence-informed answers and clinical guidance during consultations.
Care Plans · Clinical · How-to
1:15 Sec
Watch now
Patient Observations
Automatically track and visualise key patient health observations over time.
Care Plans · Clinical · How-to
0:40 Sec
Watch now
Multi-Practitioner Bookings
Configure appointments that require multiple practitioners.
Clinical · How-to
1:26 Sec
Watch now
Navigating Appointments
Quickly access and move between patient appointments within your schedule.
Care Plans · Clinical · How-to
0:40 Sec
Watch now
Template Library
Create, manage, and reuse templates for faster clinical documentation.
Templates · Workflow · How-to
0:46 Sec
Watch now
Telehealth with AI features
Conduct secure telehealth consultations with integrated AI tools.
Care Plans · Clinical · How-to
1:33 Sec
Watch now
AI Documentation
Automatically generate structured clinical documentation from your consultation.
Care Plans · Clinical · How-to
1:55 Sec
Watch now
Interim Care Plan Generation
Create interim care plans instantly based on assessment discussions and resident needs.
Care Plans · How-to
0:55 Sec
Watch now
Situation at a Glance
View a quick snapshot of the resident’s current status, risks and recent updates.
Clinical · How-to
0:43
Watch now
Handover Notes
Generate structured shift handover notes in 130+ languages to improve continuity of care.
Clinical · How-to
1:18 Sec
Watch now
AN-ACC Evidence Exports
Automatically generate AN-ACC evidence bundles using clinical notes, observations, and assessments.
Clinical · How-to
1:25 Sec
Watch now
AN ACC Reassessment Flags
Detect potential AN-ACC funding uplift opportunities automatically.
Clinical · How-to
1:28 Sec
Watch now
Medication Charting
Manage medications, Schedule 8 compliance, hospital reconciliations, refusals, and administration workflows.
Clinical · How-to
1:25 Sec
Watch now
AN-ACC Reassessment
Streamline AN-ACC reassessment workflows with automated evidence collection.
Clinical · How-to
1:08 Sec
Watch now
Load more
All
General Practice
Allied Health
Aged Care
AI Outbound Calling
Automatically reschedule patient appointments when clinicians are unavailable or unwell
Billing · Admin · How-to
0:50
Watch now
MBS Billing Suggestions
Set up and use smart billing to reduce errors and improve compliance.
Billing · Admin · How-to
0:50
Watch now
Automated Care Plans
Generate compliant care plans quickly in the Medicare-approved format.
Care Plans · Clinical · How-to
1:08
Watch now
Automated Referral Letters
Create structured referral letters automatically using consultation information.
Care Plans · Clinical · How-to
1:10
Watch now
History at a Glance
View a concise summary of key patient history from the patient’s 5 most recent consultations.
Care Plans · Clinical · How-to
1:25
Watch now
AI Medical Assistant
Access instant, evidence-informed answers and clinical guidance during consultations.
Care Plans · Clinical · How-to
1:15
Watch now
Auto-fill Clinical Forms
Populate clinical and insurance forms instantly using consultation data.
Care Plans · Clinical · How-to
1:12
Watch now
Patient Observations
Automatically track and visualise key patient health observations over time.
Care Plans · Clinical · How-to
0:40
Watch now
Differential Analysis
Support clinical reasoning with AI-assisted education-based clinical suggestions.
Care Plans · Clinical · How-to
1:09
Watch now
Multi-Practitioner Bookings
Configure appointments that require multiple practitioners.
Clinical · How-to
1:26 Sec
Watch now
Clinician Billing Summaries
View live billing performance directly from your appointments screen.
Clinical · How-to
1:10 Sec
Watch now
Navigating Appointments
Quickly access and move between patient appointments within your schedule.
Care Plans · Clinical · How-to
0:40
Watch now
Automated Patient Letters
Generate clear, personalised patient letters instantly from consultation data.
Clinical · How-to
1:07
Watch now
Template Library
Create, manage, and reuse templates for faster clinical documentation.
Templates · Workflow · How-to
0:46
Watch now
Starting a Consult
Launch a new consultation and activate MediQo’s AI tools for real-time support.
Care Plans · Clinical · How-to
1:15
Watch now
Telehealth with AI features
Conduct secure telehealth consultations with integrated AI tools.
Care Plans · Clinical · How-to
1:33
Watch now
Create Treatment Plans
Build structured treatment plans tailored to each patient’s needs.
Care Plans · Clinical · How-to
0:55
Watch now
AI Documentation
Automatically generate structured clinical documentation from your consultation.
Care Plans · Clinical · How-to
1:55
Watch now
Clinical Question Prompts
Receive suggested clinical questions to support thorough assessments and documentation.
Care Plans · Clinical · How-to
0:55
Watch now
Interim Care Plan Generation
Create interim care plans instantly based on assessment discussions and resident needs.
Care Plans · How-to
0:55
Watch now
Resident Intake
Capture and structure resident intake interviews quickly and accurately.
Clinical · How-to
0:55
Watch now
Situation at a Glance
View a quick snapshot of the resident’s current status, risks and recent updates.
Clinical · How-to
0:43
Watch now
Incident Reporting
Create clear, compliant incident reports quickly with guided AI assistance.
Care Plans · Clinical · How-to
1:07
Watch now
Handover Notes
Generate structured shift handover notes in 130+ languages to improve continuity of care.
Clinical · How-to
1:18 Sec
Watch now
Progress Notes
Automatically generate structured progress notes from clinical conversations.
Clinical · How-to
1:07 Sec
Watch now
AN-ACC Evidence Exports
Automatically generate AN-ACC evidence bundles using clinical notes, observations, and assessments.
Clinical · How-to
1:25 Sec
Watch now
AI Receptionist Messages
Receive secure AI receptionist message summaries when enquiries require human follow-up.
Clinical · How-to
0:55 Sec
Watch now
AN ACC Reassessment Flags
Detect potential AN-ACC funding uplift opportunities automatically.
Clinical · How-to
1:28 Sec
Watch now
Medication Rounds
Guide staff through safer, more structured medication rounds.
Clinical · How-to
1:28 Sec
Watch now
Medication Charting
Manage medications, Schedule 8 compliance, hospital reconciliations, refusals, and administration workflows.
Clinical · How-to
1:25 Sec
Watch now
Aged Care Reporting
Monitor compliance, clinical risks, incidents, staffing, and operational performance in real-time.
Clinical · How-to
1:04 Sec
Watch now
AN-ACC Reassessment
Streamline AN-ACC reassessment workflows with automated evidence collection.
Clinical · How-to
1:08 Sec
Watch now
Load more
Frequently asked
questions
Frequently asked questions
We know adopting new technology must balance efficiency with compassion and compliance. These FAQs cover setup, support, and security — so you can see how easily MediQo fits into your existing care environment.
We know adopting new technology must balance efficiency with compassion and compliance. These FAQs cover setup, support, and security — so you can see how easily MediQo fits into your existing care environment.
We know adopting new technology must balance efficiency with compassion and compliance. These FAQs cover setup, support, and security — so you can see how easily MediQo fits into your existing care environment.
Does MediQo work with my existing clinical software?
Can I use MediQo on multiple devices?
How is patient data protected?
Does the AI scribe record continuously?
Can MediQo handle multilingual consultations?
Do I have to manually launch telehealth sessions?
Ready to see
Ready to see
Ready to see
MediQo
MediQo
in action?
in action?
in action?
See how MediQo helps your facility automate documentation, improve compliance, and enhance resident care – all while keeping your data secure and your team supported.
See how MediQo helps your facility automate documentation, improve compliance, and enhance resident care – all while keeping your data secure and your team supported.