Trusted by Australian clinicians
AI Outbound Calling
Telehealth
Telehealth
with Medical AI built-in
MediQo’s AI-powered telehealth workflows replace manual note-taking and post-visit admin with real-time documentation that’s instantly synced to Best Practice, Cliniko, Halaxy and Nookal.
Fast, no-code installation
Fast, no-code installation
Fast, no-code installation
All-inclusive medical AI suite
All-inclusive medical AI suite
All-inclusive medical AI suite
100% Australian hosted data
100% Australian hosted data
100% Australian hosted data
Built on HL7 and FHIR frameworks
Built on HL7 and FHIR frameworks
Built on HL7 and FHIR frameworks
HIPAA, SOC2 and ISO27001 compliant
HIPAA, SOC2 and ISO27001 compliant
HIPAA, SOC2 and ISO27001 compliant
HIPAA, SOC2 and ISO27001 compliant
Automatically Contact Patients When Appointments Change
Automatically Contact Patients When Appointments Change
MediQo’s AI Outbound Calling allows your practice to automatically contact patients when appointments need to be rescheduled. Whether a clinician becomes unavailable or your schedule changes unexpectedly, MediQo helps you rebook patients quickly, reduce administrative workload and keep your appointment book full.
MediQo’s AI Outbound Calling allows your practice to automatically contact patients when appointments need to be rescheduled. Whether a clinician becomes unavailable or your schedule changes unexpectedly, MediQo helps you rebook patients quickly, reduce administrative workload and keep your appointment book full.
Reschedule Patient Appointments in Minutes
Simply select the patients you’d like to contact and launch an outbound calling campaign. MediQo automatically sends an SMS before calling patients, then offers alternative appointment times, different practitioners or new appointment dates using your practice’s booking rules and live appointment availability.
Fully Integrated With Your Practice Management System
MediQo works directly with your Practice Management System to identify available appointments and book patients in real time. Every call follows your clinic’s configuration, ensuring appointments are rescheduled accurately while reducing manual coordination for your reception team.
Reduce Administrative Burden While Improving Patient Access
Instead of spending hours manually calling patients when schedules change, your team can launch a campaign in minutes while continuing to support patients in the clinic. It’s a faster, more consistent way to manage appointment changes and minimise lost appointment capacity.
Trusted by clinics,
IT partners
and
industry experts
From busy practices to leading healthcare organisations, MediQo’s full suite of AI tools is trusted across the healthcare industry for delivering measurable results in patient care, efficiency, revenue uplift and compliance.
Trusted by clinics,
IT partners
and
industry experts
From busy practices to leading healthcare organisations, MediQo’s full suite of AI tools is trusted across the healthcare industry for delivering measurable results in patient care, efficiency, revenue uplift and compliance.
Trusted by clinics,
IT partners
and
industry experts
From busy practices to leading healthcare organisations, MediQo’s full suite of AI tools is trusted across the healthcare industry for delivering measurable results in patient care, efficiency, revenue uplift and compliance.
Trusted by clinics,
IT partners
and
industry experts
From busy practices to leading healthcare organisations, MediQo’s full suite of AI tools is trusted across the healthcare industry for delivering measurable results in patient care, efficiency, revenue uplift and compliance.
How it
works
Unlock access to an entire ecosystem of advanced clinical and care management tools — purpose-built to simplify documentation, improve compliance, and enhance resident care. Designed for aged care teams, MediQo helps you save time, reduce manual workload, and strengthen quality outcomes across every shift.
Select the patients to contact
Choose individual patients or entire appointment lists that need to be rescheduled following a clinician absence or schedule change.
Launch your AI calling campaign
MediQo automatically sends an SMS before calling each patient, then offers alternative appointment options based on your clinic’s booking rules and real-time availability.
Patients are rebooked automatically
Confirmed appointments are written directly into your Practice Management System, helping your practice fill appointment gaps while dramatically reducing manual phone calls.
Patients are rebooked automatically
Confirmed appointments are written directly into your Practice Management System, helping your practice fill appointment gaps while dramatically reducing manual phone calls.
Unlock a full suite of
Unlock a full suite of Smart practice tools
smart practice tools
When you start with MediQo Telehealth, you also get access to an entire ecosystem of advanced clinical and practice management tools — completely free, designed to save time, improve care, and grow your practice.
Unlock a full suite of Smart practice tools
All
General Practice
Allied Health
Aged Care
AI Outbound Calling
Automatically reschedule patient appointments when clinicians are unavailable or unwell
Billing · Admin · How-to
1:40 Sec
Watch now
Automated Referral Letters
Create structured referral letters automatically using consultation information.
Care Plans · Clinical · How-to
1:10 Sec
Watch now
Auto-fill Clinical Forms
Populate clinical and insurance forms instantly using consultation data.
Care Plans · Clinical · How-to
1:12 Sec
Watch now
Multi-Practitioner Bookings
Configure appointments that require multiple practitioners.
Clinical · How-to
1:26 Sec
Watch now
Automated Patient Letters
Generate clear, personalised patient letters instantly from consultation data.
Clinical · How-to
1:07 Sec
Watch now
Telehealth with AI features
Conduct secure telehealth consultations with integrated AI tools.
Care Plans · Clinical · How-to
1:33 Sec
Watch now
Clinical Question Prompts
Receive suggested clinical questions to support thorough assessments and documentation.
Care Plans · Clinical · How-to
0:55 Sec
Watch now
Situation at a Glance
View a quick snapshot of the resident’s current status, risks and recent updates.
Clinical · How-to
0:43
Watch now
Progress Notes
Automatically generate structured progress notes from clinical conversations.
Clinical · How-to
1:07 Sec
Watch now
AN ACC Reassessment Flags
Detect potential AN-ACC funding uplift opportunities automatically.
Clinical · How-to
1:28 Sec
Watch now
Aged Care Reporting
Monitor compliance, clinical risks, incidents, staffing, and operational performance in real-time.
Clinical · How-to
1:04 Sec
Watch now
MBS Billing Suggestions
Set up and use smart billing to reduce errors and improve compliance.
Billing · Admin · How-to
0:50 Sec
Watch now
History at a Glance
View a concise summary of key patient history from the patient’s 5 most recent consultations.
Care Plans · Clinical · How-to
1:25 Sec
Watch now
Patient Observations
Automatically track and visualise key patient health observations over time.
Care Plans · Clinical · How-to
0:40 Sec
Watch now
Clinician Billing Summaries
View live billing performance directly from your appointments screen.
Clinical · How-to
1:10 Sec
Watch now
Template Library
Create, manage, and reuse templates for faster clinical documentation.
Templates · Workflow · How-to
0:46 Sec
Watch now
Create Treatment Plans
Build structured treatment plans tailored to each patient’s needs.
Care Plans · Clinical · How-to
0:55 Sec
Watch now
Interim Care Plan Generation
Create interim care plans instantly based on assessment discussions and resident needs.
Care Plans · How-to
0:55 Sec
Watch now
Incident Reporting
Create clear, compliant incident reports quickly with guided AI assistance.
Care Plans · Clinical · How-to
1:07
Watch now
AN-ACC Evidence Exports
Automatically generate AN-ACC evidence bundles using clinical notes, observations, and assessments.
Clinical · How-to
1:25 Sec
Watch now
Medication Rounds
Guide staff through safer, more structured medication rounds.
Clinical · How-to
1:28 Sec
Watch now
AN-ACC Reassessment
Streamline AN-ACC reassessment workflows with automated evidence collection.
Clinical · How-to
1:08 Sec
Watch now
Automated Care Plans
Generate compliant care plans quickly in the Medicare-approved format.
Care Plans · Clinical · How-to
1:08 Sec
Watch now
AI Medical Assistant
Access instant, evidence-informed answers and clinical guidance during consultations.
Care Plans · Clinical · How-to
1:15 Sec
Watch now
Differential Analysis
Support clinical reasoning with AI-assisted education-based clinical suggestions.
Care Plans · Clinical · How-to
1:09 Sec
Watch now
Navigating Appointments
Quickly access and move between patient appointments within your schedule.
Care Plans · Clinical · How-to
0:40 Sec
Watch now
Starting a Consult
Launch a new consultation and activate MediQo’s AI tools for real-time support.
Care Plans · Clinical · How-to
1:15 Sec
Watch now
AI Documentation
Automatically generate structured clinical documentation from your consultation.
Care Plans · Clinical · How-to
1:55 Sec
Watch now
Resident Intake
Capture and structure resident intake interviews quickly and accurately.
Clinical · How-to
0:55
Watch now
Handover Notes
Generate structured shift handover notes in 130+ languages to improve continuity of care.
Clinical · How-to
1:18 Sec
Watch now
AI Receptionist Messages
Receive secure AI receptionist message summaries when enquiries require human follow-up.
Clinical · How-to
0:55 Sec
Watch now
Medication Charting
Manage medications, Schedule 8 compliance, hospital reconciliations, refusals, and administration workflows.
Clinical · How-to
1:25 Sec
Watch now
Load more
All
General Practice
Allied Health
Aged Care
AI Outbound Calling
Automatically reschedule patient appointments when clinicians are unavailable or unwell
Billing · Admin · How-to
0:50
Watch now
MBS Billing Suggestions
Set up and use smart billing to reduce errors and improve compliance.
Billing · Admin · How-to
0:50
Watch now
Automated Care Plans
Generate compliant care plans quickly in the Medicare-approved format.
Care Plans · Clinical · How-to
1:08
Watch now
Automated Referral Letters
Create structured referral letters automatically using consultation information.
Care Plans · Clinical · How-to
1:10
Watch now
History at a Glance
View a concise summary of key patient history from the patient’s 5 most recent consultations.
Care Plans · Clinical · How-to
1:25
Watch now
AI Medical Assistant
Access instant, evidence-informed answers and clinical guidance during consultations.
Care Plans · Clinical · How-to
1:15
Watch now
Auto-fill Clinical Forms
Populate clinical and insurance forms instantly using consultation data.
Care Plans · Clinical · How-to
1:12
Watch now
Patient Observations
Automatically track and visualise key patient health observations over time.
Care Plans · Clinical · How-to
0:40
Watch now
Differential Analysis
Support clinical reasoning with AI-assisted education-based clinical suggestions.
Care Plans · Clinical · How-to
1:09
Watch now
Multi-Practitioner Bookings
Configure appointments that require multiple practitioners.
Clinical · How-to
1:26 Sec
Watch now
Clinician Billing Summaries
View live billing performance directly from your appointments screen.
Clinical · How-to
1:10 Sec
Watch now
Navigating Appointments
Quickly access and move between patient appointments within your schedule.
Care Plans · Clinical · How-to
0:40
Watch now
Automated Patient Letters
Generate clear, personalised patient letters instantly from consultation data.
Clinical · How-to
1:07
Watch now
Template Library
Create, manage, and reuse templates for faster clinical documentation.
Templates · Workflow · How-to
0:46
Watch now
Starting a Consult
Launch a new consultation and activate MediQo’s AI tools for real-time support.
Care Plans · Clinical · How-to
1:15
Watch now
Telehealth with AI features
Conduct secure telehealth consultations with integrated AI tools.
Care Plans · Clinical · How-to
1:33
Watch now
Create Treatment Plans
Build structured treatment plans tailored to each patient’s needs.
Care Plans · Clinical · How-to
0:55
Watch now
AI Documentation
Automatically generate structured clinical documentation from your consultation.
Care Plans · Clinical · How-to
1:55
Watch now
Clinical Question Prompts
Receive suggested clinical questions to support thorough assessments and documentation.
Care Plans · Clinical · How-to
0:55
Watch now
Interim Care Plan Generation
Create interim care plans instantly based on assessment discussions and resident needs.
Care Plans · How-to
0:55
Watch now
Resident Intake
Capture and structure resident intake interviews quickly and accurately.
Clinical · How-to
0:55
Watch now
Situation at a Glance
View a quick snapshot of the resident’s current status, risks and recent updates.
Clinical · How-to
0:43
Watch now
Incident Reporting
Create clear, compliant incident reports quickly with guided AI assistance.
Care Plans · Clinical · How-to
1:07
Watch now
Handover Notes
Generate structured shift handover notes in 130+ languages to improve continuity of care.
Clinical · How-to
1:18 Sec
Watch now
Progress Notes
Automatically generate structured progress notes from clinical conversations.
Clinical · How-to
1:07 Sec
Watch now
AN-ACC Evidence Exports
Automatically generate AN-ACC evidence bundles using clinical notes, observations, and assessments.
Clinical · How-to
1:25 Sec
Watch now
AI Receptionist Messages
Receive secure AI receptionist message summaries when enquiries require human follow-up.
Clinical · How-to
0:55 Sec
Watch now
AN ACC Reassessment Flags
Detect potential AN-ACC funding uplift opportunities automatically.
Clinical · How-to
1:28 Sec
Watch now
Medication Rounds
Guide staff through safer, more structured medication rounds.
Clinical · How-to
1:28 Sec
Watch now
Medication Charting
Manage medications, Schedule 8 compliance, hospital reconciliations, refusals, and administration workflows.
Clinical · How-to
1:25 Sec
Watch now
Aged Care Reporting
Monitor compliance, clinical risks, incidents, staffing, and operational performance in real-time.
Clinical · How-to
1:04 Sec
Watch now
AN-ACC Reassessment
Streamline AN-ACC reassessment workflows with automated evidence collection.
Clinical · How-to
1:08 Sec
Watch now
Load more
All
General Practice
Allied Health
Aged Care
AI Outbound Calling
Automatically reschedule patient appointments when clinicians are unavailable or unwell
Billing · Admin · How-to
1:40 Sec
Watch now
Automated Care Plans
Generate compliant care plans quickly in the Medicare-approved format.
Care Plans · Clinical · How-to
1:08 Sec
Watch now
History at a Glance
View a concise summary of key patient history from the patient’s 5 most recent consultations.
Care Plans · Clinical · How-to
1:25 Sec
Watch now
Auto-fill Clinical Forms
Populate clinical and insurance forms instantly using consultation data.
Care Plans · Clinical · How-to
1:12 Sec
Watch now
Differential Analysis
Support clinical reasoning with AI-assisted education-based clinical suggestions.
Care Plans · Clinical · How-to
1:09 Sec
Watch now
Clinician Billing Summaries
View live billing performance directly from your appointments screen.
Clinical · How-to
1:10 Sec
Watch now
Automated Patient Letters
Generate clear, personalised patient letters instantly from consultation data.
Clinical · How-to
1:07 Sec
Watch now
Starting a Consult
Launch a new consultation and activate MediQo’s AI tools for real-time support.
Care Plans · Clinical · How-to
1:15 Sec
Watch now
Create Treatment Plans
Build structured treatment plans tailored to each patient’s needs.
Care Plans · Clinical · How-to
0:55 Sec
Watch now
Clinical Question Prompts
Receive suggested clinical questions to support thorough assessments and documentation.
Care Plans · Clinical · How-to
0:55 Sec
Watch now
Resident Intake
Capture and structure resident intake interviews quickly and accurately.
Clinical · How-to
0:55
Watch now
Incident Reporting
Create clear, compliant incident reports quickly with guided AI assistance.
Care Plans · Clinical · How-to
1:07
Watch now
Progress Notes
Automatically generate structured progress notes from clinical conversations.
Clinical · How-to
1:07 Sec
Watch now
AI Receptionist Messages
Receive secure AI receptionist message summaries when enquiries require human follow-up.
Clinical · How-to
0:55 Sec
Watch now
Medication Rounds
Guide staff through safer, more structured medication rounds.
Clinical · How-to
1:28 Sec
Watch now
Aged Care Reporting
Monitor compliance, clinical risks, incidents, staffing, and operational performance in real-time.
Clinical · How-to
1:04 Sec
Watch now
MBS Billing Suggestions
Set up and use smart billing to reduce errors and improve compliance.
Billing · Admin · How-to
0:50 Sec
Watch now
Automated Referral Letters
Create structured referral letters automatically using consultation information.
Care Plans · Clinical · How-to
1:10 Sec
Watch now
AI Medical Assistant
Access instant, evidence-informed answers and clinical guidance during consultations.
Care Plans · Clinical · How-to
1:15 Sec
Watch now
Patient Observations
Automatically track and visualise key patient health observations over time.
Care Plans · Clinical · How-to
0:40 Sec
Watch now
Multi-Practitioner Bookings
Configure appointments that require multiple practitioners.
Clinical · How-to
1:26 Sec
Watch now
Navigating Appointments
Quickly access and move between patient appointments within your schedule.
Care Plans · Clinical · How-to
0:40 Sec
Watch now
Template Library
Create, manage, and reuse templates for faster clinical documentation.
Templates · Workflow · How-to
0:46 Sec
Watch now
Telehealth with AI features
Conduct secure telehealth consultations with integrated AI tools.
Care Plans · Clinical · How-to
1:33 Sec
Watch now
AI Documentation
Automatically generate structured clinical documentation from your consultation.
Care Plans · Clinical · How-to
1:55 Sec
Watch now
Interim Care Plan Generation
Create interim care plans instantly based on assessment discussions and resident needs.
Care Plans · How-to
0:55 Sec
Watch now
Situation at a Glance
View a quick snapshot of the resident’s current status, risks and recent updates.
Clinical · How-to
0:43
Watch now
Handover Notes
Generate structured shift handover notes in 130+ languages to improve continuity of care.
Clinical · How-to
1:18 Sec
Watch now
AN-ACC Evidence Exports
Automatically generate AN-ACC evidence bundles using clinical notes, observations, and assessments.
Clinical · How-to
1:25 Sec
Watch now
AN ACC Reassessment Flags
Detect potential AN-ACC funding uplift opportunities automatically.
Clinical · How-to
1:28 Sec
Watch now
Medication Charting
Manage medications, Schedule 8 compliance, hospital reconciliations, refusals, and administration workflows.
Clinical · How-to
1:25 Sec
Watch now
AN-ACC Reassessment
Streamline AN-ACC reassessment workflows with automated evidence collection.
Clinical · How-to
1:08 Sec
Watch now
Load more
Frequently asked
questions
Frequently asked questions
We know adopting new technology must balance efficiency with compassion and compliance. These FAQs cover setup, support, and security — so you can see how easily MediQo fits into your existing care environment.
We know adopting new technology must balance efficiency with compassion and compliance. These FAQs cover setup, support, and security — so you can see how easily MediQo fits into your existing care environment.
We know adopting new technology must balance efficiency with compassion and compliance. These FAQs cover setup, support, and security — so you can see how easily MediQo fits into your existing care environment.
Does MediQo work with my existing clinical software?
Can I use MediQo on multiple devices?
How is patient data protected?
Does the AI scribe record continuously?
Can MediQo handle multilingual consultations?
Do I have to manually launch telehealth sessions?
Ready to see
Ready to see
Ready to see
MediQo
MediQo
in action?
in action?
in action?
See how MediQo helps your facility automate documentation, improve compliance, and enhance resident care – all while keeping your data secure and your team supported.
See how MediQo helps your facility automate documentation, improve compliance, and enhance resident care – all while keeping your data secure and your team supported.