Seamless secure

Telehealth

with Medical AI built-in

MediQo’s AI-powered telehealth workflows replace manual note-taking and post-visit admin with real-time documentation that’s instantly synced to Best Practice, Cliniko, Halaxy and Nookal.

Everything you need on one screen

Access the patient’s full history, AI medical assistant, and real-time AI scribe — all without leaving the call. Launch consultations directly from your appointment book and stay focused on care, not admin.

Access the patient’s full history, AI medical assistant, and real-time AI scribe — all without leaving the call. Launch consultations directly from your appointment book and stay focused on care, not admin.

AI-powered accuracy that outperforms all others

Built on SNOMED and ICD-10 standards, MediQo Smart Billing stays continuously updated with the latest item codes and compliance rules. Our real-world accuracy rate exceeds industry averages. That means fewer rejections, less admin, and more revenue captured, automatically.

Built-in, not bolted on

Access Smart Billing directly within your patient consult screen. There’s no need to switch platforms or re-enter data — MediQo syncs seamlessly with Best Practice, Cliniko, Halaxy, and Nookal. Billing recommendations appear dynamically during consultations, helping you capture every valid claim before the patient even leaves the consult.

Real-time notes, translated instantly

MediQo’s built-in AI scribe supports over 100 languages, transcribing and translating live consultations back into English within your PMS — whether you’re using a headset or mobile device. No waiting, no double entry, no after-hours note writing.

Premium telehealth features built for Medical practices

View, edit, and complete scribe notes during your telehealth consultations, without needing to wait until after the call. Seamless compatibility with headsets, allowing practitioners to continue using their preferred audio setup without disruption. MediQo uses triggered-only listening so the AI scribe activates only when you choose, ensuring every session remains compliant, secure, and entirely under your control.

Built-in, not bolted on

Access Smart Billing directly within your patient consult screen. There’s no need to switch platforms or re-enter data — MediQo syncs seamlessly with Best Practice, Cliniko, Halaxy, and Nookal. Billing recommendations appear dynamically during consultations, helping you capture every valid claim before the patient even leaves the consult.

Everything you need for accurate billing

Generate compliant MBS item suggestions instantly, with AI-driven validation that helps reduce under-billing and error rates. MediQo’s Smart Billing works directly within your PMS, displaying eligible MBS items in a clear, interactive table — ready for review and submission.

AI-powered accuracy that outperforms all others

Built on SNOMED and ICD-10 standards, MediQo Smart Billing stays continuously updated with the latest item codes and compliance rules. Our real-world accuracy rate exceeds industry averages. That means fewer rejections, less admin, and more revenue captured, automatically.

Built-in, not bolted on

Access Smart Billing directly within your patient consult screen. There’s no need to switch platforms or re-enter data — MediQo syncs seamlessly with Best Practice, Cliniko, Halaxy, and Nookal. Billing recommendations appear dynamically during consultations, helping you capture every valid claim before the patient even leaves the consult.

Frequently asked

questions

Frequently asked questions

We know adopting new technology in aged care must balance efficiency with compassion and compliance. These FAQs cover setup, support, and security — so you can see how easily MediQo fits into your existing care environment.

Does MediQo work with my existing clinical software?
Can I use MediQo on multiple devices?
How is patient data protected?
Does the AI scribe record continuously?
Can MediQo handle multilingual consultations?
Do I have to manually launch telehealth sessions?

Estimate your potential

Estimate your potential

revenue recovery

revenue recovery

MediQo Smart Billing transforms your clinic’s financial performance by using intelligent automation to uncover missed revenue opportunities, improve claim accuracy, and eliminate hours of manual reconciliation. Select your clinic size to see how MediQo can help your bottom line. 

MediQo Smart Billing transforms your clinic’s financial performance by using intelligent automation to uncover missed revenue opportunities, improve claim accuracy, and eliminate hours of manual reconciliation. Select your clinic size to see how MediQo can help your bottom line. 

Request a Demo

How it

works

Unlock access to an entire ecosystem of advanced clinical and care management tools — purpose-built to simplify documentation, improve compliance, and enhance resident care. Designed for aged care teams, MediQo helps you save time, reduce manual workload, and strengthen quality outcomes across every shift.

Launch Your Consultation

Start your telehealth session seamlessly by searching for a patient or initiating a call directly from your appointment book. No need to switch between systems — everything connects from within your existing workflow.

Conduct the Consultation

Run your telehealth call live, or upload a previously recorded consultation for documentation and analysis. MediQo adapts to your workflow, supporting both real-time and asynchronous use cases.

Access AI Tools in Real Time

From the same screen, access MediQo’s full suite of medical AI tools — including your AI scribe, patient history, and clinical documentation assistant — all designed to help you focus on care, not admin.

Unlock a full suite of

Unlock a full suite of Smart practice tools

Smart practice tools

When you start with MediQo Smart Billing, you also get access to an entire ecosystem of advanced clinical and practice management tools — completely free, designed to save time, improve care, and grow your practice.

When you start with MediQo Smart Billing, you also get access to an entire ecosystem of advanced clinical and practice management tools — completely free, designed to save time, improve care, and grow your practice.

Unlock a full suite of Smart practice tools

All

Aged Care

Allied Health

General Practice

AI Documentation

Automatically generate structured clinical documentation from your consultation.

Care Plans · Clinical · How-to

1:55 Sec

AI Medical Assistant

Access instant, evidence-informed answers and clinical guidance during consultations.

Care Plans · Clinical · How-to

1:15 Sec

AI Receptionist Messages

Receive secure AI receptionist message summaries when enquiries require human follow-up.

Clinical · How-to

0:55 Sec

Starting a Consult

Launch a new consultation and activate MediQo’s AI tools for real-time support.

Care Plans · Clinical · How-to

1:15 Sec

Template Library

Create, manage, and reuse templates for faster clinical documentation.

Templates · Workflow · How-to

0:46 Sec

Automated Care Plans

Generate compliant care plans quickly in the Medicare-approved format.

Care Plans · Clinical · How-to

1:08 Sec

Multi-Practitioner Bookings

Configure appointments that require multiple practitioners.

Clinical · How-to

1:26 Sec

Interim Care Plan Generation

Create interim care plans instantly based on assessment discussions and resident needs.

Care Plans · How-to

0:55 Sec

Create Treatment Plans

Build structured treatment plans tailored to each patient’s needs.

Care Plans · Clinical · How-to

0:55 Sec

AI Outbound Calling

Automatically reschedule patient appointments when clinicians are unavailable or unwell

Care Plans · Clinical · How-to

1:40 Sec

Differential Analysis

Support clinical reasoning with AI-assisted education-based clinical suggestions.

Care Plans · Clinical · How-to

1:09 Sec

Telehealth with AI features

Conduct secure telehealth consultations with integrated AI tools.

Care Plans · Clinical · How-to

1:33 Sec

AI Receptionist Dashboard

View revenue generated, total appointments booked, call summaries and call sentiment within one convenient dashboard.

Care Plans · Clinical · How-to

1:51

Automated Referral Letters

Create structured referral letters automatically using consultation information.

Care Plans · Clinical · How-to

1:10 Sec

Automated Patient Letters

Generate clear, personalised patient letters instantly from consultation data.

Clinical · How-to

1:07 Sec

Resident Intake

Capture and structure resident intake interviews quickly and accurately.

Clinical · How-to

0:55

Auto-fill Clinical Forms

Populate clinical and insurance forms instantly using consultation data.

Care Plans · Clinical · How-to

1:12 Sec

Navigating Appointments

Quickly access and move between patient appointments within your schedule.

Care Plans · Clinical · How-to

0:40 Sec

History at a Glance

View a concise summary of key patient history from the patient’s 5 most recent consultations.

Care Plans · Clinical · How-to

1:25 Sec

Clinician Billing Summaries

View live billing performance directly from your appointments screen.

Clinical · How-to

1:10 Sec

MBS Billing Suggestions

Set up and use smart billing to reduce errors and improve compliance.

Billing · Admin · How-to

0:50 Sec

Patient Observations

Automatically track and visualise key patient health observations over time.

Care Plans · Clinical · How-to

0:40 Sec

Clinical Question Prompts

Receive suggested clinical questions to support thorough assessments and documentation.

Care Plans · Clinical · How-to

0:55 Sec

Situation at a Glance

View a quick snapshot of the resident’s current status, risks and recent updates.

Clinical · How-to

0:43

All

Aged Care

Allied Health

General Practice

AI Documentation

Automatically generate structured clinical documentation from your consultation.

Care Plans · Clinical · How-to

1:55 Sec

Auto-fill Clinical Forms

Populate clinical and insurance forms instantly using consultation data.

Care Plans · Clinical · How-to

1:12 Sec

AI Outbound Calling

Automatically reschedule patient appointments when clinicians are unavailable or unwell

Care Plans · Clinical · How-to

1:40 Sec

AI Receptionist Messages

Receive secure AI receptionist message summaries when enquiries require human follow-up.

Clinical · How-to

0:55 Sec

History at a Glance

View a concise summary of key patient history from the patient’s 5 most recent consultations.

Care Plans · Clinical · How-to

1:25 Sec

Telehealth with AI features

Conduct secure telehealth consultations with integrated AI tools.

Care Plans · Clinical · How-to

1:33 Sec

Template Library

Create, manage, and reuse templates for faster clinical documentation.

Templates · Workflow · How-to

0:46 Sec

MBS Billing Suggestions

Set up and use smart billing to reduce errors and improve compliance.

Billing · Admin · How-to

0:50 Sec

Automated Referral Letters

Create structured referral letters automatically using consultation information.

Care Plans · Clinical · How-to

1:10 Sec

Multi-Practitioner Bookings

Configure appointments that require multiple practitioners.

Clinical · How-to

1:26 Sec

Clinical Question Prompts

Receive suggested clinical questions to support thorough assessments and documentation.

Care Plans · Clinical · How-to

0:55 Sec

Resident Intake

Capture and structure resident intake interviews quickly and accurately.

Clinical · How-to

0:55

Create Treatment Plans

Build structured treatment plans tailored to each patient’s needs.

Care Plans · Clinical · How-to

0:55 Sec

AI Medical Assistant

Access instant, evidence-informed answers and clinical guidance during consultations.

Care Plans · Clinical · How-to

1:15 Sec

Navigating Appointments

Quickly access and move between patient appointments within your schedule.

Care Plans · Clinical · How-to

0:40 Sec

Differential Analysis

Support clinical reasoning with AI-assisted education-based clinical suggestions.

Care Plans · Clinical · How-to

1:09 Sec

Starting a Consult

Launch a new consultation and activate MediQo’s AI tools for real-time support.

Care Plans · Clinical · How-to

1:15 Sec

Clinician Billing Summaries

View live billing performance directly from your appointments screen.

Clinical · How-to

1:10 Sec

AI Receptionist Dashboard

View revenue generated, total appointments booked, call summaries and call sentiment within one convenient dashboard.

Care Plans · Clinical · How-to

1:51

Automated Care Plans

Generate compliant care plans quickly in the Medicare-approved format.

Care Plans · Clinical · How-to

1:08 Sec

Patient Observations

Automatically track and visualise key patient health observations over time.

Care Plans · Clinical · How-to

0:40 Sec

Automated Patient Letters

Generate clear, personalised patient letters instantly from consultation data.

Clinical · How-to

1:07 Sec

Interim Care Plan Generation

Create interim care plans instantly based on assessment discussions and resident needs.

Care Plans · How-to

0:55 Sec

Situation at a Glance

View a quick snapshot of the resident’s current status, risks and recent updates.

Clinical · How-to

0:43

All

Aged Care

Allied Health

General Practice

AI Documentation

Automatically generate structured clinical documentation from your consultation.

Care Plans · Clinical · How-to

1:55 Sec

Create Treatment Plans

Build structured treatment plans tailored to each patient’s needs.

Care Plans · Clinical · How-to

0:55 Sec

Auto-fill Clinical Forms

Populate clinical and insurance forms instantly using consultation data.

Care Plans · Clinical · How-to

1:12 Sec

AI Medical Assistant

Access instant, evidence-informed answers and clinical guidance during consultations.

Care Plans · Clinical · How-to

1:15 Sec

AI Outbound Calling

Automatically reschedule patient appointments when clinicians are unavailable or unwell

Care Plans · Clinical · How-to

1:40 Sec

Navigating Appointments

Quickly access and move between patient appointments within your schedule.

Care Plans · Clinical · How-to

0:40 Sec

AI Receptionist Messages

Receive secure AI receptionist message summaries when enquiries require human follow-up.

Clinical · How-to

0:55 Sec

Differential Analysis

Support clinical reasoning with AI-assisted education-based clinical suggestions.

Care Plans · Clinical · How-to

1:09 Sec

History at a Glance

View a concise summary of key patient history from the patient’s 5 most recent consultations.

Care Plans · Clinical · How-to

1:25 Sec

Starting a Consult

Launch a new consultation and activate MediQo’s AI tools for real-time support.

Care Plans · Clinical · How-to

1:15 Sec

Telehealth with AI features

Conduct secure telehealth consultations with integrated AI tools.

Care Plans · Clinical · How-to

1:33 Sec

Clinician Billing Summaries

View live billing performance directly from your appointments screen.

Clinical · How-to

1:10 Sec

Template Library

Create, manage, and reuse templates for faster clinical documentation.

Templates · Workflow · How-to

0:46 Sec

AI Receptionist Dashboard

View revenue generated, total appointments booked, call summaries and call sentiment within one convenient dashboard.

Care Plans · Clinical · How-to

1:51

MBS Billing Suggestions

Set up and use smart billing to reduce errors and improve compliance.

Billing · Admin · How-to

0:50 Sec

Automated Care Plans

Generate compliant care plans quickly in the Medicare-approved format.

Care Plans · Clinical · How-to

1:08 Sec

Automated Referral Letters

Create structured referral letters automatically using consultation information.

Care Plans · Clinical · How-to

1:10 Sec

Patient Observations

Automatically track and visualise key patient health observations over time.

Care Plans · Clinical · How-to

0:40 Sec

Multi-Practitioner Bookings

Configure appointments that require multiple practitioners.

Clinical · How-to

1:26 Sec

Automated Patient Letters

Generate clear, personalised patient letters instantly from consultation data.

Clinical · How-to

1:07 Sec

Clinical Question Prompts

Receive suggested clinical questions to support thorough assessments and documentation.

Care Plans · Clinical · How-to

0:55 Sec

Interim Care Plan Generation

Create interim care plans instantly based on assessment discussions and resident needs.

Care Plans · How-to

0:55 Sec

Resident Intake

Capture and structure resident intake interviews quickly and accurately.

Clinical · How-to

0:55

Situation at a Glance

View a quick snapshot of the resident’s current status, risks and recent updates.

Clinical · How-to

0:43

Patient History at a Glance

Quickly access a patient’s full clinical story without digging through fragmented records. MediQo pulls together past visits, diagnoses, medications, test results, and care plans into one clear view.

Learn More

Patient History at a Glance

Quickly access a patient’s full clinical story without digging through fragmented records. MediQo pulls together past visits, diagnoses, medications, test results, and care plans into one clear view.

Learn More

AI-Powered Medical Documentation

Capture structured, high-quality medical notes instantly with real-time dictation and multiple documentation models, including referrals, patient education letters, etc — reducing admin and freeing up clinician time. Customise note templates and styles for different use cases.

Learn More

AI-Powered Medical Documentation

Capture structured, high-quality medical notes instantly with real-time dictation and multiple documentation models, including referrals, patient education letters, etc — reducing admin and freeing up clinician time. Customise note templates and styles for different use cases.

Learn More

Augmented Differential Analysis

Health care professionals can augment their evaluation with suggestions powered by patient symptoms, history, and attributes to support better clinical decisions.

Learn More

Augmented Differential Analysis

Health care professionals can augment their evaluation with suggestions powered by patient symptoms, history, and attributes to support better clinical decisions.

Learn More

Smart Embedded Telehealth

Run secure telehealth visits with integrated notes, chatbot support, and referrals, follow-up and more — all on a single  screen.

Learn More

Smart Embedded Telehealth

Run secure telehealth visits with integrated notes, chatbot support, and referrals, follow-up and more — all on a single  screen.

Learn More

Automated Care Plans and Treatment Plans

Generate personalised care plans and treatment plans, based on patient history and health outcomes — reducing manual paperwork and improving continuity of care.

Learn More

Automated Care Plans and Treatment Plans

Generate personalised care plans and treatment plans, based on patient history and health outcomes — reducing manual paperwork and improving continuity of care.

Learn More

Smart Referrals

Generate referral, care, and treatment letters with complete clinical detail, instantly and accurately.

Learn More

Smart Referrals

Generate referral, care, and treatment letters with complete clinical detail, instantly and accurately.

Learn More

Patient Education Letters

Automatically generate personalised education letters after each visit, helping patients understand and follow their agreed treatment plan.

Learn More

Patient Education Letters

Automatically generate personalised education letters after each visit, helping patients understand and follow their agreed treatment plan.

Learn More

Chatbot Assistant

Access instant, evidence-based answers and guided navigation through documentation, powered by Australian Therapeutic Guidelines.

Learn More

Chatbot Assistant

Access instant, evidence-based answers and guided navigation through documentation, powered by Australian Therapeutic Guidelines.

Learn More

Smart MBS Billing Assistant

Receive compliant item number suggestions based on visit context and clinical data, ensuring accurate billing and maximised revenue.

Learn More

Smart MBS Billing Assistant

Receive compliant item number suggestions based on visit context and clinical data, ensuring accurate billing and maximised revenue.

Learn More

Practice Insights

Track clinic activity, patient trends, and performance data to make smarter business and clinical decisions.

Learn More

Practice Insights

Track clinic activity, patient trends, and performance data to make smarter business and clinical decisions.

Learn More

Appointment and Calendar Management

View and manage provider schedules, visit types, and locations — all in one place.

Learn More

Appointment and Calendar Management

View and manage provider schedules, visit types, and locations — all in one place.

Learn More

Team and Role Management

Easily add and manage staff with role-based access controls for doctors, nurses, physios, and admin teams.

Learn More

Team and Role Management

Easily add and manage staff with role-based access controls for doctors, nurses, physios, and admin teams.

Learn More

Ready to See

MediQo

in Action?

Discover how MediQo Smart Billing can help your clinic capture every eligible claim, boost billing accuracy, and ensure full compliance — all while keeping your data 100% Australian-hosted, secure, and compliant.

Ready to See

MediQo

in Action?

Discover how MediQo Smart Billing can help your clinic capture every eligible claim, boost billing accuracy, and ensure full compliance — all while keeping your data 100% Australian-hosted, secure, and compliant.

Ready to See

MediQo

in Action?

Discover how MediQo Smart Billing can help your clinic capture every eligible claim, boost billing accuracy, and ensure full compliance — all while keeping your data 100% Australian-hosted, secure, and compliant.