MediQo AI Updates

Stay update with the latest features improvements

Stay update with the latest features improvements

New AI Receptionist Dashboard

15 June 2026

Why clinics love this feature

We’ve just released a major enhancement to MediQo’s AI Receptionist, giving clinics comprehensive visibility into patient calls, bookings, and overall performance in real time.

 

The new AI Receptionist Dashboard includes detailed reporting on:

  • Total calls handled

  • Call duration

  • New patient bookings

  • Transfers to human reception

  • Total appointments booked

  • Appointment cancellations

  • Overall AI minutes used

 

This feature has been rolled out across the entire MediQo AI ecosystem and is accessible to all accounts, including those on a free trial period.

When you need more detail on a patient interaction, you can click directly into Conversation Summaries to view:

  • Time of the call

  • Call duration

  • Call outcomes

  • Conversation summaries

  • Detailed interaction history

Understanding the true impact of your AI receptionist shouldn’t require guesswork or complicated reporting. With this update, MediQo helps clinics:

 

✔️ Measure appointment and patient acquisition performance in real time

✔️ Understand call volumes and receptionist workload reduction

✔️ Monitor patient sentiment and caller experience

✔️ Identify trends, frequently asked questions, and workflow opportunities

✔️ Review detailed call outcomes and conversation history when needed

✔️ Gain clearer visibility into operational efficiency and growth opportunities

These insights also help clinics continuously improve their AI receptionist configuration and knowledge base over time, resulting in better patient experiences and stronger booking outcomes.

If you’d like a walkthrough of this feature, or haven’t explored MediQo recently, we’d be happy to show you what’s possible.

Share

Share feedback