Experience MediQo’s seamless
Experience MediQo’s seamless
integration with Best Practice
integration with Best Practice
MediQo integrates with Best Practice Software, allowing more than 6,000 Australian medical practices to connect smarter workflows, automate patient bookings, streamline admin, and power AI medical documentation, in real time.
MediQo integrates natively with Best Practice Software, allowing more than 6,000 Australian medical practices to connect smarter workflows, automate patient bookings, streamline admin, and power AI medical documentation, in real time.
Fast, no-code installation
Fast, no-code installation
Fast, no-code installation
Fast, no-code installation
All-inclusive medical AI suite
All-inclusive medical AI suite
All-inclusive medical AI suite
All-inclusive medical AI suite
100% Australian hosted data
100% Australian hosted data
100% Australian hosted data
100% Australian hosted data
Built on HL7 and FHIR frameworks
Built on HL7 and FHIR frameworks
Built on HL7 and FHIR frameworks
Built on HL7 and FHIR frameworks
HIPAA, SOC2 and ISO27001 compliant
HIPAA, SOC2 and ISO27001 compliant
HIPAA, SOC2 and ISO27001 compliant
HIPAA, SOC2 and ISO27001 compliant
Unlock a full suite of AI tools for
medical practices
Unlock a full suite of AI tools for
medical practices
MediQo brings together advanced medical AI tools designed to simplify the workday, reduce admin fatigue, and help clinicians focus on what matters most: patient care. From accurate documentation to intelligent billing, real-time insights, and automated follow-up, every MediQo feature works together to improve efficiency, accuracy, and outcomes.
MediQo brings together advanced medical AI tools designed to simplify the workday, reduce admin fatigue, and help clinicians focus on what matters most: patient care. From accurate documentation to intelligent billing, real-time insights, and automated follow-up, every MediQo feature works together to improve efficiency, accuracy, and outcomes.
MediQo brings together advanced medical AI tools designed to simplify the workday, reduce admin fatigue, and help clinicians focus on what matters most: patient care. From accurate documentation to intelligent billing, real-time insights, and automated follow-up, every MediQo feature works together to improve efficiency, accuracy, and outcomes.
Unlock a full suite of AI tools for
medical practices
Unlock a full suite of AI tools for medical practices
AI Phone Receptionists
Answer every patient phone call, day or night. From after-hours coverage to overflow management, MediQo’s AI Phone Receptionists answer, schedule, and triage calls with human-like accuracy and empathy, and full customisation, integrating directly with Best Practice to book, update, or cancel appointments automatically.
Learn More
Patient History at a Glance
Smart MBS Billing Assistant
Smart MBS Billing Assistant
Quickly access a patient’s full clinical story without digging through fragmented records. MediQo pulls together past visits, diagnoses, medications, test results, and care plans into one clear view.
Receive compliant item number suggestions based on visit context and clinical data, ensuring accurate billing and maximised revenue
Receive compliant item number suggestions based on visit context and clinical data, ensuring accurate billing and maximised revenue
Patient History at a Glance
AI-Powered Medical Documentation
AI-Powered Medical Documentation
Quickly access a patient’s full clinical story without digging through fragmented records. MediQo pulls together past visits, diagnoses, medications, test results, and care plans into one clear view.
Capture structured, high-quality medical notes instantly with real-time dictation and multiple documentation models, including referrals, patient education letters, etc — reducing admin and freeing up clinician time. Customise note templates and styles for different use cases.
Capture structured, high-quality medical notes instantly with real-time dictation and multiple documentation models, including referrals, patient education letters, etc — reducing admin and freeing up clinician time. Customise note templates and styles for different use cases.
Patient History at a Glance
Quickly access a patient’s full clinical story without digging through fragmented records. MediQo pulls together past visits, diagnoses, medications, test results, and care plans into one clear view.
Quickly access a patient’s full clinical story without digging through fragmented records. MediQo pulls together past visits, diagnoses, medications, test results, and care plans into one clear view.
Quickly access a patient’s full clinical story without digging through fragmented records. MediQo pulls together past visits, diagnoses, medications, test results, and care plans into one clear view.
Patient History at a Glance
AI Medical Assistant
Automated Care Plans and Treatment Plans
Quickly access a patient’s full clinical story without digging through fragmented records. MediQo pulls together past visits, diagnoses, medications, test results, and care plans into one clear view.
Access instant, evidence-based answers and guided navigation through documentation, powered by Australian Therapeutic Guidelines.
Generate personalised care plans and treatment plans, based on patient history and health outcomes — reducing manual paperwork and improving continuity of care.
Automated Care Plans and Treatment Plans
Generate personalised care plans and treatment plans, based on patient history and health outcomes — reducing manual paperwork and improving continuity of care.
Learn More
Smart Embedded Telehealth
Run secure telehealth visits with integrated notes, chatbot support, and referrals, follow-up and more — all on a single screen.
Learn More
Smart Embedded Telehealth
Run secure telehealth visits with integrated notes, chatbot support, and referrals, follow-up and more — all on a single screen.
Learn More
AI Medical Assistant
Access instant, evidence-based answers and guided navigation through documentation, powered by Australian Therapeutic Guidelines
Learn More
Smart MBS Billing Assistant
Receive compliant item number suggestions based on visit context and clinical data, ensuring accurate billing and maximised revenue.
Learn More
AI-Powered Medical Documentation
Capture structured, high-quality medical notes instantly with real-time dictation and multiple documentation models, including referrals, patient education letters, etc — reducing admin and freeing up clinician time. Customise note templates and styles for different use cases.
Learn More
Patient History at a Glance
Quickly access a patient’s full clinical story without digging through fragmented records. MediQo pulls together past visits, diagnoses, medications, test results, and care plans into one clear view.
Learn More
AI Medical Assistant
Access instant, evidence-based answers and guided navigation through documentation, powered by Australian Therapeutic Guidelines.
Learn More
Automated Care Plans and Treatment Plans
Generate personalised care plans and treatment plans, based on patient history and health outcomes — reducing manual paperwork and improving continuity of care.
Learn More
Smart Embedded Telehealth
Run secure telehealth visits with integrated notes, chatbot support, and referrals, follow-up and more — all on a single screen.
Learn More
AI tools that are trusted by doctors
and medical practices, nationwide
AI Tools that are trusted buy doctors and medical practices, nationwide
Hear from the doctors, practice managers, and IT partners transforming their workflows with MediQo. From reduced admin time to seamless patient experiences, these clinics share how AI is helping them deliver better care — and run smarter practices.
Kristin Watson
Web Designer
Bessie Cooper
Marketing Coordinator
Robert Fox
President Of Sales
Kristin Watson
Web Designer
Bessie Cooper
Marketing Coordinator
Robert Fox
President Of Sales
Kristin Watson
Web Designer
Bessie Cooper
Marketing Coordinator
Robert Fox
President Of Sales
Kristin Watson
Web Designer
Bessie Cooper
Marketing Coordinator
Robert Fox
President Of Sales
Kristin Watson
Web Designer
Bessie Cooper
Marketing Coordinator
Robert Fox
President Of Sales
Kristin Watson
Web Designer
Bessie Cooper
Marketing Coordinator
Robert Fox
President Of Sales
Kristin Watson
Web Designer
Bessie Cooper
Marketing Coordinator
Robert Fox
President Of Sales
Kristin Watson
Web Designer
Bessie Cooper
Marketing Coordinator
Robert Fox
President Of Sales
and medical practices, nationwide
AI tools that are trusted by doctors
Integrate MediQo with Best Practice
Integrate MediQo with Best Practice in 3 easy steps
in 3 easy steps
Integrate MediQo with Best Practice
in 3 easy steps
MediQo is built to integrate directly with Best Practice (via Halo Connect), Cliniko, Nookal and more — ensuring every booking, change, and cancellation flows seamlessly into the clinic’s existing PMS. Setup takes just minutes with three simple steps:
MediQo is built to integrate directly with Best Practice (via Halo Connect), in minutes – ensuring every booking, change, and cancellation flows seamlessly into the clinic’s existing PMS.
MediQo is built to integrate directly with Best Practice (via Halo Connect), in minutes – ensuring every booking, change, and cancellation flows seamlessly into the clinic’s existing PMS
MediQo is built to integrate directly with Best Practice (via Halo Connect), Cliniko, Nookal and more — ensuring every booking, change, and cancellation flows seamlessly into the clinic’s existing PMS. Setup takes just minutes with three simple steps:
Integrate MediQo with Best Practice
in 3 easy steps
Enable Mediqo Integration
Log in to Best Practice.
Go to Setup → Configuration → Database → Setup Third Party Integrations. Tick Mediqo Health (via Halo Connect) and click Save.
Provide Site ID
In BP, navigate to Help → About BP Premier.
Note the Site ID and email Site ID directly to our secure mediqo.health email address
Create Mediqo User Account
In BP, create a new user account named Mediqo AI Reception.
Assign a secure password. Set the role as Reception.
Frequently asked
questions
We know adopting new technology in aged care must balance efficiency with compassion and compliance. These FAQs cover setup, support, and security — so you can see how easily MediQo fits into your existing care environment.
We know integrating new technology into your clinical workflow is an important decision. These FAQs cover how MediQo connects with Best Practice to streamline bookings, documentation, and day-to-day operations, so you can feel confident before getting started.
Does MediQo integrate directly with Best Practice?
Yes. MediQo connects with Best Practice through secure APIs, enabling real-time syncing of appointment information and clinical data, and copy functionality into Best Practice for AI documentation.
Where is data hosted?
Yes. All MediQo data is fully encrypted and hosted in Australian data centres (Sydney and Melbourne), compliant with HL7, FHIR, ISO 27001, HIPAA, and SOC 2.
What can the integration do?
The MediQo–Best Practice integration allows AI Phone Receptionists to book, update, and cancel appointments directly in your PMS. It also allows you to copy MediQo’s AI scribe, medical assistant, and AI documentation outputs seamlessly into Best Practice records.
Is setup complicated?
Not at all. MediQo integrates using your existing Best Practice configuration. Most practices are up and running in under two hours, with no disruption to current workflows or patient data.
Will we need new logins or software installs?
No. MediQo works alongside your existing Best Practice system and staff logins. There’s no additional software to install on local machines — everything is securely cloud-connected and hosted in Australia.
Can the integration support multi-site practices?
Absolutely. MediQo scales across multiple locations, with unified or site-specific configuration options to fit your practice structure.
What happens if there’s an internet or sync issue?
MediQo automatically queues and re-syncs data once connectivity is restored, ensuring no bookings or notes are lost.
Do I need to update my Best Practice license or version?
MediQo works with current and recent versions of Best Practice (Premier and Jade). We’ll verify compatibility during onboarding and assist with updates if needed.
Does MediQo integrate directly with Best Practice?
Yes. MediQo connects with Best Practice through secure APIs, enabling real-time syncing of appointment information and clinical data, and copy functionality into Best Practice for AI documentation.
Where is data hosted?
Yes. All MediQo data is fully encrypted and hosted in Australian data centres (Sydney and Melbourne), compliant with HL7, FHIR, ISO 27001, HIPAA, and SOC 2.
What can the integration do?
The MediQo–Best Practice integration allows AI Phone Receptionists to book, update, and cancel appointments directly in your PMS. It also allows you to copy MediQo’s AI scribe, medical assistant, and AI documentation outputs seamlessly into Best Practice records.
Is setup complicated?
Not at all. MediQo integrates using your existing Best Practice configuration. Most practices are up and running in under two hours, with no disruption to current workflows or patient data.
Will we need new logins or software installs?
No. MediQo works alongside your existing Best Practice system and staff logins. There’s no additional software to install on local machines — everything is securely cloud-connected and hosted in Australia.
Can the integration support multi-site practices?
Absolutely. MediQo scales across multiple locations, with unified or site-specific configuration options to fit your practice structure.
What happens if there’s an internet or sync issue?
MediQo automatically queues and re-syncs data once connectivity is restored, ensuring no bookings or notes are lost.
Do I need to update my Best Practice license or version?
MediQo works with current and recent versions of Best Practice (Premier and Jade). We’ll verify compatibility during onboarding and assist with updates if needed.
Ready to see
MediQo
in action?
Discover how AI medical tools can help your clinic remove administrative friction, improve accuracy and give healthcare professionals more time to deliver better care — all while keeping your data safe and compliant.
Ready to see
MediQo
in action?
Discover how AI medical tools can help your clinic remove administrative friction, improve accuracy and give healthcare professionals more time to deliver better care — all while keeping your data safe and compliant.
Ready to see
MediQo
in action?
Discover how AI medical tools can help your clinic remove administrative friction, improve accuracy and give healthcare professionals more time to deliver better care — all while keeping your data safe and compliant.
Empowering Care. Transforming Decisions.
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