Seamless secure
Telehealth
with Medical AI built-in
Seamless secure Telehealth with Medical AI built-in
MediQo’s AI-powered telehealth workflows replace manual note-taking and post-visit admin with real-time documentation that’s instantly synced to Best Practice, Cliniko, Halaxy and Nookal.
Everything you need on one screen
Access the patient’s full history, AI medical assistant, and real-time AI scribe — all without leaving the call. Launch consultations directly from your appointment book and stay focused on care, not admin.
Access the patient’s full history, AI medical assistant, and real-time AI scribe — all without leaving the call. Launch consultations directly from your appointment book and stay focused on care, not admin.
AI-powered accuracy that outperforms all others
Built on SNOMED and ICD-10 standards, MediQo Smart Billing stays continuously updated with the latest item codes and compliance rules. Our real-world accuracy rate exceeds industry averages. That means fewer rejections, less admin, and more revenue captured, automatically.
Built-in, not bolted on
Access Smart Billing directly within your patient consult screen. There’s no need to switch platforms or re-enter data — MediQo syncs seamlessly with Best Practice, Cliniko, Halaxy, and Nookal. Billing recommendations appear dynamically during consultations, helping you capture every valid claim before the patient even leaves the consult.
Real-time notes, translated instantly
MediQo’s built-in AI scribe supports over 100 languages, transcribing and translating live consultations back into English within your PMS — whether you’re using a headset or mobile device. No waiting, no double entry, no after-hours note writing.
Premium telehealth features built for Medical practices
View, edit, and complete scribe notes during your telehealth consultations, without needing to wait until after the call. Seamless compatibility with headsets, allowing practitioners to continue using their preferred audio setup without disruption. MediQo uses triggered-only listening so the AI scribe activates only when you choose, ensuring every session remains compliant, secure, and entirely under your control.
Built-in, not bolted on
Access Smart Billing directly within your patient consult screen. There’s no need to switch platforms or re-enter data — MediQo syncs seamlessly with Best Practice, Cliniko, Halaxy, and Nookal. Billing recommendations appear dynamically during consultations, helping you capture every valid claim before the patient even leaves the consult.
Everything you need for accurate billing
Generate compliant MBS item suggestions instantly, with AI-driven validation that helps reduce under-billing and error rates. MediQo’s Smart Billing works directly within your PMS, displaying eligible MBS items in a clear, interactive table — ready for review and submission.
AI-powered accuracy that outperforms all others
Built on SNOMED and ICD-10 standards, MediQo Smart Billing stays continuously updated with the latest item codes and compliance rules. Our real-world accuracy rate exceeds industry averages. That means fewer rejections, less admin, and more revenue captured, automatically.
Built-in, not bolted on
Access Smart Billing directly within your patient consult screen. There’s no need to switch platforms or re-enter data — MediQo syncs seamlessly with Best Practice, Cliniko, Halaxy, and Nookal. Billing recommendations appear dynamically during consultations, helping you capture every valid claim before the patient even leaves the consult.
Frequently asked
questions
Frequently asked questions
We know adopting new technology in aged care must balance efficiency with compassion and compliance. These FAQs cover setup, support, and security — so you can see how easily MediQo fits into your existing care environment.
Does MediQo work with my existing clinical software?
Yes. MediQo’s telehealth platform integrates directly with Best Practice, Cliniko, Halaxy, and Nookal for smooth, two-way data sync.
Can I use MediQo on multiple devices?
Absolutely. MediQo is fully compatible with desktop, tablet, and mobile devices — perfect for clinicians on the go.
How is patient data protected?
All data is securely hosted in Australia (Sydney and Melbourne) under strict encryption and compliance with HL7, FHIR, HIPAA, SOC2, and ISO 27001.
Does the AI scribe record continuously?
No. MediQo uses triggered-only listening, meaning the AI activates only with your explicit permission.
Can MediQo handle multilingual consultations?
Yes. Our AI scribe supports 100+ languages and automatically translates notes into English for your clinical records.
Do I have to manually launch telehealth sessions?
No. You can launch MediQo Telehealth directly from your appointment book — everything connects seamlessly.
Does MediQo work with my existing clinical software?
Yes. MediQo’s telehealth platform integrates directly with Best Practice, Cliniko, Halaxy, and Nookal for smooth, two-way data sync.
Can I use MediQo on multiple devices?
Absolutely. MediQo is fully compatible with desktop, tablet, and mobile devices — perfect for clinicians on the go.
How is patient data protected?
All data is securely hosted in Australia (Sydney and Melbourne) under strict encryption and compliance with HL7, FHIR, HIPAA, SOC2, and ISO 27001.
Does the AI scribe record continuously?
No. MediQo uses triggered-only listening, meaning the AI activates only with your explicit permission.
Can MediQo handle multilingual consultations?
Yes. Our AI scribe supports 100+ languages and automatically translates notes into English for your clinical records.
Do I have to manually launch telehealth sessions?
No. You can launch MediQo Telehealth directly from your appointment book — everything connects seamlessly.
Estimate your potential
revenue recovery
Estimate your potential revenue recovery
MediQo Smart Billing transforms your clinic’s financial performance by using intelligent automation to uncover missed revenue opportunities, improve claim accuracy, and eliminate hours of manual reconciliation.Select your clinic size to see how MediQo can help your bottom line.
How it
works
How it works
Unlock access to an entire ecosystem of advanced clinical and care management tools — purpose-built to simplify documentation, improve compliance, and enhance resident care. Designed for aged care teams, MediQo helps you save time, reduce manual workload, and strengthen quality outcomes across every shift.
Launch Your Consultation
Start your telehealth session seamlessly by searching for a patient or initiating a call directly from your appointment book. No need to switch between systems — everything connects from within your existing workflow.
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Launch Your Consultation
Start your telehealth session seamlessly by searching for a patient or initiating a call directly from your appointment book. No need to switch between systems — everything connects from within your existing workflow.
Learn More
Conduct the Consultation
Run your telehealth call live, or upload a previously recorded consultation for documentation and analysis. MediQo adapts to your workflow, supporting both real-time and asynchronous use cases.
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Conduct the Consultation
Run your telehealth call live, or upload a previously recorded consultation for documentation and analysis. MediQo adapts to your workflow, supporting both real-time and asynchronous use cases.
Learn More
Access AI Tools in Real Time
From the same screen, access MediQo’s full suite of medical AI tools — including your AI scribe, patient history, and clinical documentation assistant — all designed to help you focus on care, not admin.
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Access AI Tools in Real Time
From the same screen, access MediQo’s full suite of medical AI tools — including your AI scribe, patient history, and clinical documentation assistant — all designed to help you focus on care, not admin.
Learn More
Unlock a full suite of
Unlock a full suite of Smart practice tools
Smart practice tools
When you start with MediQo Smart Billing, you also get access to an entire ecosystem of advanced clinical and practice management tools — completely free, designed to save time, improve care, and grow your practice.
When you start with MediQo Smart Billing, you also get access to an entire ecosystem of advanced clinical and practice management tools — completely free, designed to save time, improve care, and grow your practice.
Unlock a full suite of Smart practice tools
Patient History at a Glance
Quickly access a patient’s full clinical story without digging through fragmented records. MediQo pulls together past visits, diagnoses, medications, test results, and care plans into one clear view.
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Patient History at a Glance
Quickly access a patient’s full clinical story without digging through fragmented records. MediQo pulls together past visits, diagnoses, medications, test results, and care plans into one clear view.
Learn More
Patient History at a Glance
Quickly access a patient’s full clinical story without digging through fragmented records. MediQo pulls together past visits, diagnoses, medications, test results, and care plans into one clear view.
Learn More
AI-Powered Medical Documentation
Capture structured, high-quality medical notes instantly with real-time dictation and multiple documentation models, including referrals, patient education letters, etc — reducing admin and freeing up clinician time. Customise note templates and styles for different use cases.
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AI-Powered Medical Documentation
Capture structured, high-quality medical notes instantly with real-time dictation and multiple documentation models, including referrals, patient education letters, etc — reducing admin and freeing up clinician time. Customise note templates and styles for different use cases.
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Augmented Differential Analysis
Health care professionals can augment their evaluation with suggestions powered by patient symptoms, history, and attributes to support better clinical decisions.
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Augmented Differential Analysis
Health care professionals can augment their evaluation with suggestions powered by patient symptoms, history, and attributes to support better clinical decisions.
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Smart Embedded Telehealth
Run secure telehealth visits with integrated notes, chatbot support, and referrals, follow-up and more — all on a single screen.
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Smart Embedded Telehealth
Run secure telehealth visits with integrated notes, chatbot support, and referrals, follow-up and more — all on a single screen.
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Automated Care Plans and Treatment Plans
Generate personalised care plans and treatment plans, based on patient history and health outcomes — reducing manual paperwork and improving continuity of care.
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Automated Care Plans and Treatment Plans
Generate personalised care plans and treatment plans, based on patient history and health outcomes — reducing manual paperwork and improving continuity of care.
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Smart Referrals
Generate referral, care, and treatment letters with complete clinical detail, instantly and accurately.
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Smart Referrals
Generate referral, care, and treatment letters with complete clinical detail, instantly and accurately.
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Patient Education Letters
Automatically generate personalised education letters after each visit, helping patients understand and follow their agreed treatment plan.
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Patient Education Letters
Automatically generate personalised education letters after each visit, helping patients understand and follow their agreed treatment plan.
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Chatbot Assistant
Access instant, evidence-based answers and guided navigation through documentation, powered by Australian Therapeutic Guidelines.
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Chatbot Assistant
Access instant, evidence-based answers and guided navigation through documentation, powered by Australian Therapeutic Guidelines.
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Smart MBS Billing Assistant
Receive compliant item number suggestions based on visit context and clinical data, ensuring accurate billing and maximised revenue.
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Smart MBS Billing Assistant
Receive compliant item number suggestions based on visit context and clinical data, ensuring accurate billing and maximised revenue.
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Practice Insights
Track clinic activity, patient trends, and performance data to make smarter business and clinical decisions.
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Practice Insights
Track clinic activity, patient trends, and performance data to make smarter business and clinical decisions.
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Appointment and Calendar Management
View and manage provider schedules, visit types, and locations — all in one place.
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Appointment and Calendar Management
View and manage provider schedules, visit types, and locations — all in one place.
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Team and Role Management
Easily add and manage staff with role-based access controls for doctors, nurses, physios, and admin teams.
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Team and Role Management
Easily add and manage staff with role-based access controls for doctors, nurses, physios, and admin teams.
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Ready to See
MediQo
in Action?
Discover how MediQo Smart Billing can help your clinic capture every eligible claim, boost billing accuracy, and ensure full compliance — all while keeping your data 100% Australian-hosted, secure, and compliant.
Ready to See
MediQo
in Action?
Discover how MediQo Smart Billing can help your clinic capture every eligible claim, boost billing accuracy, and ensure full compliance — all while keeping your data 100% Australian-hosted, secure, and compliant.
Ready to See
MediQo
in Action?
Discover how MediQo Smart Billing can help your clinic capture every eligible claim, boost billing accuracy, and ensure full compliance — all while keeping your data 100% Australian-hosted, secure, and compliant.