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As AI becomes more common in healthcare, patients may have questions about how it is used within your clinic — including how their information is handled, when AI is involved in their care, and what safeguards are in place to protect their privacy.
It’s important that clinics are equipped to respond to these enquiries clearly and confidently, particularly when it comes to patient consent and how data is stored, accessed, and secured.
This flyer can be used as a helpful resource to support those conversations, providing clear, accessible information that reinforces your clinic’s commitment to transparency, privacy, and responsible use of AI.
What is this flyer?
The MediQo Patient Privacy Flyer is designed to be displayed at your reception desk or waiting area to help patients understand:
How AI is used in your clinic
How their data is handled and protected
What safeguards are in place to ensure privacy and security
It provides clear, patient-friendly messaging that builds trust and reduces uncertainty around AI in healthcare.
Why this matters
As more clinics introduce AI into their workflows, patients may have questions such as:
“Is my consultation being recorded?”
“Who can see my data?”
“Is this secure?”
“How is AI being used in my care?”
This flyer helps proactively answer these questions — before they become concerns.
How to use the flyer in your clinic
Display prominently
Place the flyer in visible areas such as:
Reception desk
Waiting room
Check-in counters
This ensures patients can easily access the information without needing to ask.
Use it as a conversation tool
If a patient asks about AI or privacy, your team can reference the flyer to explain:
MediQo is designed with patient privacy as a priority
Data is securely handled and protected
AI is used to support clinicians, not replace them
Key messages the flyer communicates
Patient data is protected
Only authorised healthcare providers can access patient information
Data is encrypted and securely stored
Data is hosted in Australia
All data is stored within Australia
Complies with local privacy and security standards
AI is used responsibly
AI tools are triggered only when needed
Technology is not constantly listening
Use is aligned with clinical workflows and patient consent
Sensitive information is handled carefully
Personal details are de-identified where appropriate
Clinical notes are securely processed and stored
Built for secure healthcare integration
MediQo is built on FHIR frameworks to ensure structured, secure data handling
How this helps your clinic
Using the flyer can:
✔️ Reduce patient concerns about AI
✔️ Improve trust and transparency
✔️ Support your team in answering questions confidently
✔️ Provide consistent, compliant messaging
✔️ Enhance the overall patient experience
To get the most value from this resource:
Ensure all reception and clinical staff are familiar with the flyer
Encourage staff to reference it during patient conversations
Keep it visible and accessible at all times
Pair it with clear verbal explanations where needed
Need help?
If you’d like additional materials or guidance on communicating AI and privacy to patients, our team can assist.
👉 Contact Support (https://mediqo.health/support or book a session with our Sales Team. (https://calendly.com/mediqo-support/30min)