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How MediQo Protects Patient Data

How MediQo Protects Patient Data

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MediQo protects patient data using a multi-layered, healthcare-grade security architecture designed specifically for clinical environments. Unlike general-purpose AI tools, MediQo has been engineered from the ground up to operate safely within regulated healthcare systems where privacy, confidentiality, and data sovereignty are paramount.


Our security framework includes: 

  • End-to-end encryption

  • Secure Australian data hosting

  • Role-based access controls

  • Segregated data environments

  • Continuous monitoring and security testing

  • Strict internal access governance


All patient data processed through MediQo is protected using industry-standard encryption protocols both in transit and at rest. Our hosting infrastructure is located in secure Australian data centres, ensuring compliance with Australian Privacy Principles (APPs) and avoiding the additional legal complexity that can arise when data is transferred offshore.


Role-based access controls ensure that users can only access information relevant to their role and clinical responsibilities. This significantly reduces internal risk exposure and supports proper governance across practices, multi-site networks, hospitals, and aged care facilities.


Segregated data environments ensure that each clinic or organisation operates within its own logically isolated environment. This prevents cross-tenant exposure and supports enterprise-level security controls for larger healthcare groups.


MediQo also performs continuous system monitoring, vulnerability assessments, and routine security testing. Access to infrastructure is tightly restricted internally, governed by formal approval processes and audit logging.


Our infrastructure is built for healthcare-grade privacy and security — not adapted from general AI consumer platforms. Patient data protection is not an afterthought; it is foundational to the way MediQo is architected and operated.