What you’ll learn
How leading medical practices are using AI to capture more patient appointments — including after-hours, weekends and peak call periods when reception teams are unavailable.
How to reduce missed calls and booking friction using AI receptionists and website booking tools that integrate directly with your PMS.
How AI can support more consistent MBS billing and identify missed revenue opportunities through real-time billing suggestions and audit insights.
What to look for when evaluating healthcare AI platforms, including integrations, data security, hosting, compliance and clinical governance.
How to implement AI in your practice quickly and safely, including customisation options, setup requirements, pricing, training and ongoing support.
Agenda
Topic 1
Where Medical Practices Are Losing Revenue Today
Topic 2
AI Receptionists in Action
Topic 3
Live Demonstration of the MediQo Platform
Topic 4
Customising AI for Your Practice
Topic 5
Beyond Reception: Additional AI Tools Included
Topic 6
Getting Started with AI in Your Practice
Presenter
Elley Nott, MediQo Health
This webinar will be presented by Elley Nott, Head of Growth at MediQo Health and Founder of Brand Shop, one of Australia's leading healthcare growth consultancies.
Elley has spent more than a decade helping healthcare organisations grow through improved patient acquisition, digital transformation and commercial strategy. Before founding Brand Shop, she led patient recruitment into clinical trials for some of Australia's largest Clinical Research Organisations and held senior marketing roles at HealthShare and MedicalDirector.
She has worked with hundreds of healthcare organisations across primary care, allied health, specialist care, aged care and health technology, helping them improve patient access, operational efficiency and sustainable growth. At MediQo, Elley works closely with healthcare providers, practice owners and aged care leaders to identify practical ways AI can reduce administrative burden, improve workflows and create more time for patient and resident care.